Whirlpool Washer Dispenser Problems

Whirlpool Washer Dispenser Problems

Name: Appliance Repair Los Angeles
Telephone: 323-792-1970
Price range: $

Whirlpool Washing Machine Water Inlet Valve

The dispenser uses water from the inlet valve to flush out the detergent and fabric softener from the dispenser. If the water flow is too slow the dispenser will not distribute the detergent and softener properly. The water inlet valve requires at least 20 psi to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, replace the water inlet valve.

Whirlpool Washing Machine Detergent Container

The dispenser’s detergent container could be clogged, misaligned, or damaged, and unable to dispense its contents properly. Inspect the detergent container for any damage and replace if necessary.

Whirlpool Washing Machine Dispenser

A washer detergent dispenser not working is often the result of low water pressure in the home or a defective water inlet valve not supplying water to the dispenser. However, it’s also possible the dispenser drawer is obstructed or damaged and not allowing the detergent to be dispensed. You should inspect the drawer for any obstructions or damage and replace the component if necessary.

Whirlpool Washing Machine Siphon Break

Some dispensers use a siphon tube. If the siphon tube gets plugged you may get a diluted mixture of detergent, bleach, or fabric softener remaining in the tray. Make sure the dispenser compartment trays and siphon tubes are clean.

Whirlpool Washing Machine Control Board

A washer detergent dispenser not working is often the result of low water pressure in the home or a defective water inlet valve not supplying water to the dispenser. However, it’s also possible the appliance’s control board is not sending power to the dispenser water valves or dispenser actuator at the proper times. You can use a multimeter to help determine if voltage is reaching these components. If not, the control board will need to be replaced.

Whirlpool Washing Machine Drawer

A washer dispenser not working is often the result of low water pressure in the home or a defective water inlet valve not supplying water to the dispenser. However, it’s also possible the dispenser drawer is obstructed or damaged and not allowing the detergent, bleach, or fabric softener to be dispensed. You should inspect the drawer for any obstructions or damage and replace the component if necessary.

Whirlpool Washing Machine Dispenser Actuator

The dispenser actuator controls what compartment tray the water gets diverted to. If the actuator gets stuck the water will not get diverted to the proper compartment leaving the detergent, bleach, or added softener behind.

Whirlpool Washing Machine Main Control Board

Since a washing machine’s main control board provides voltage to nearly all of the washer’s electrical components, a faulty board may not be sending power to the dispenser to release the detergent, bleach, or fabric softener, although this is not a common problem. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance’s wiring diagram.

Low Water Pressure from House Supply

A washer detergent dispenser not working is often the result of low water pressure in the home or a defective water inlet valve not supplying water to the dispenser. Water pressure below 20psi can cause the detergent dispenser to not rinse out properly and the tub to fill slowly. Check the water pressure to determine if it is sufficient.

Fabric Softener Dispenser in Agitator

Undiluted fabric softner is thick and needs to be mixed with water to empty properly from the agitator cup. The softener should empty during the first spin cycle. If there is still softener left in the cup, try cleaning out the holes in the cup and below the cup in the agitator. You can also try diluting the softner with more water. A washer that is not spinning fast enough will also cause the softener to stay in the cup.

Whirlpool Washing Machine Dispenser Housing

Some washer models has the water inlet valve built into the dispenser housing. If the inlet is malfunctioning, water may not be entering the dispenser to flush out the detergent into the tub. On these models, the dispenser housing will need to be replaced if the water inlet valve is determined to be defective.

Whirlpool Washing Machine Dispenser Drawer

On some washer models, a dispenser drawer is used to hold the detergent, bleach, and fabric softener. If the drawer is misaligned or damaged, the contents may not be dispensed properly. Inspect the dispenser drawer for any damage and replace if necessary.

Whirlpool Washing Machine Diverter Motor

On some washer models, a diverter motor is used to determine where water will be sent to flush out the detergent, bleach, or fabric softener into the tub. If the diverter motor is malfunctioning, the dispenser will not work properly. You can use a multimeter to test the diverter motor for electrical continuity to help determine if the part is defective.

Washer not level

If the washer is not level the incoming water may be unable to rinse the detergent out of the dispenser into the tub during the wash cycle. If the washer is wobbling when you push on it, the leveling legs will need to be adjusted. Use a level across the top front and top side of the washer and adjust the legs as needed.

Clogged Bleach Dispenser Tubing

Most machines do not use a bleach dispenser. If you do have one it will direct the bleach to the bottom of the tub to mix with the water. If the bleach is backing up into the dispenser, the tubing from the dispenser to the bottom of the tub is plugged and will need to be cleaned. Otherwise follow the bleach recommendations in your owners manual.

Whirlpool Washer Overheating

If your Whirlpool washer is overheating, it can lead to issues with laundry quality and safety concerns. Here’s how to address this problem:

Causes of Whirlpool Washer Overheating:

Faulty Thermostat: The thermostat in your washer controls the water temperature. If it’s malfunctioning, it may not regulate the temperature properly, causing the water to become too hot.
Blocked Ventilation: Overheating can also occur if the washer’s ventilation system is clogged with lint or debris, preventing proper airflow.
Damaged Heating Element: A damaged or worn-out heating element can cause the water to become excessively hot, leading to overheating.

DIY Solutions for Whirlpool Washer Overheating:

Check Thermostat:
- Consult your washer’s user manual for guidance on how to access and test the thermostat.
- If it’s found to be malfunctioning, you may need to replace it. This task can be complex, so consider seeking professional help.
Inspect Ventilation:
- Unplug your washer and access the ventilation system.
- Clear any lint or debris obstructing the airflow. Regularly cleaning the vent is essential for preventing overheating.
Examine the Heating Element:
- Turn off the power to the washer.
- Access the heating element and check for signs of damage or wear.
- If it’s compromised, it may need to be replaced. Replacing the heating element can be a complex repair, so professional assistance may be necessary.
Check Water Temperature Settings:
- Ensure that you’ve selected the appropriate water temperature settings for your laundry. Using the correct settings can help prevent overheating.
Avoid Overloading:
- Overloading the washer with too many clothes can lead to overheating. Follow the manufacturer’s guidelines for load sizes.

If you’ve attempted these DIY solutions and the problem persists, or if you are uncomfortable making these repairs, it’s advisable to contact a professional appliance repair technician. They have the expertise to diagnose and fix more complex problems, ensuring that your Whirlpool washer operates at the right temperature for safe and effective laundry care.

Whirlpool Washer Spin Cycle Issues

Whirlpool has been making washing machines for over 100 years. Their range of models features top-loaders, front-loaders, and washer-dryer combinations. Occasionally, even the highest quality models may have an issue with the spin cycle. The most common causes of the issue can be fixed by following this guide.

The Basics

On a top-loader washer, clothes need to be placed evenly around the agitator. If there is an imbalance, perhaps because clothes have gotten caught up on one side of the drum, the motion of the washer is disrupted, which results in a subpar spin cycle. For the same reasons, the washer itself also needs to be balanced. If your washer is on a lean and not level, this will affect the spin cycle.

A water blockage, perhaps caused by a kinked external hose, can also cause the washer to stop emptying and spinning. Check to see it is not a water drainage issue that is stopping the washer from spinning.

Lid Switch (Top-Loader Washers)

The most common reason a Whirlpool top-loader washer stops spinning is a faulty lid switch. The lid switch is a safety measure that prevents the washer from spinning while the lid is open. The lid switch on most top-loader washers can be activated manually using a screwdriver or pencil to push it to simulate the lid being closed. You should also be able to hear the lid switch click when you close the lid. If you cannot, it probably needs to be replaced.

Follow these steps to check and replace the lid switch:

Unplug the washer from the power source.
Locate the two screws holding the lid switch in place (usually in the top right corner where the lid would close).
Use a Phillips-head screwdriver (most models) to remove the two screws that hold the lid switch in place. On other models, the top control panel may have to be removed to access the lid switch. If you are still unable to access the lid switch, the washer’s entire cabinet may need to be taken off.
Once you remove the screws holding the lid switch in place, you should be able to pull the lid switch out from between the washer drum and top washing machine panel. On other models, the lid switch may still be attached due to wiring that will need to be disconnected.
Use a multimeter to test the lid switch for continuity.
If there is no continuity, replace the lid switch with a new one.

Door Lock (Front-Loader Washers)

Like the lid switch on top-loader washers, if the door lock on front-loader washers is faulty, the washer will not spin. The door lock can be checked for a mechanical fault by inspecting it closely and paying attention to it as you open and close the door. To see if the door lock is faulty due to an electrical fault, you will need to test it with a multimeter. If the door lock is broken, it is likely unrepairable and will need to be replaced.

Follow these steps to check and replace the door lock:

Unplug the washer from the power source.
To access the door lock, the boot needs to be pulled back. The boot is held in place by a metal ring clamp with a spring. Use a flathead screwdriver to reach underneath the door seal to remove the tension and lift it off.
Once the ring clamp is removed, pull back the boot so that you can access the door lock.
Remove the screws holding the door lock assembly in place.
The door lock assembly sits on a mounting bracket. Reach inside the washer and carefully lift the door lock assembly off the mounting bracket.
Disconnect the wires attached to the door lock assembly, and remove it from the washer. Some models may have a shield over the connectors that can be removed by popping it out with a flathead screwdriver.
Test the door lock with a multimeter. If it is defective, replace the door lock.

On some models, removing the top panel of the washer may provide easier access to replace the door lock.

Drive Belt

Another common reason for a washer not spinning is a problem with the drive belt. The drive belt is responsible for rotating the tub. Over time, the drive belt can become loose or break, which causes the washer not to spin.

Follow these steps to inspect and fix the drive belt:

Unplug the washer from the power source.
Turn off the water supply to the washer and disconnect the hoses to provide easier access to the rear washer panel.
Remove the back panel of the washer.
Check that the drive belt is secure and not damaged.
If you decide to replace the drive belt, turn the tub drive pulley, and the belt should fall off.
To install a new drive belt, put one end of the new belt around the motor pulley and place the other end on the tub drive pulley. Rotate the tub drive pulley to secure the new drive belt.
With the new drive belt fitted, reassemble the washer.

Motor Coupling

A broken motor coupling is another common cause of a washer not spinning. The motor coupling attaches the motor to the transmission. It is made up of two white plastic coupler parts and a rubber isolator piece that fits between them.

Normal wear and tear or an overloaded washer can cause the motor coupling to break. If the motor coupling breaks, the washer will not spin.

When repairing the motor coupling, it is recommended that you do not remove the clutch, as this can be difficult to put back after the brake disengages.

Follow these steps to repair the motor coupling:

Disconnect the washer from the power source.
Turn off the water, and if necessary, disconnect the external hose to gain access to the rear of the washer.
On a top-loader washer, you will need to remove the screws on the control panel and lift it up to access the retaining clips that hold the washer frame on. Then remove the washer frame. On a front-loader washer, you may need to remove the top panel to gain access to the back panel, which needs to be removed.
To access the motor, the pump will need to be removed. Unclip the retainer clips and pull the pump off the motor shaft.
Disconnect the motor wiring harness.
Remove the two screws that hold the motor retainer clips in place. Be careful, as the motor is heavy.
Inspect the motor coupler for damage.
To replace the motor coupler, remove the old motor coupler parts.
Install the new motor coupler.
Reassemble the washing machine.

Less Common Causes

A Whirlpool washer not spinning may also be due to a problem with the clutch, timer, water level control, or stator assembly (front-loader washers).

Whirlpool Washer Drum Not Turning

Is your Whirlpool washer not spinning? Then this article is for you. When a washer stops spinning, it usually means that one or multiple components within your washer are defective and will need to be repaired or replaced.

To find the cause of the problem, simply check each of the components listed below, and hopefully you’ll be able to get your washer working again.

Lid Switch

The first component to check is the lid switch. The purpose of the lid switch is to turn your washer off when the lid is not closed correctly. If it turns your washer off when it shouldn’t, then the washer will stop spinning.

Here’s how to check the lid switch:

Make sure that the power to the washer is switched off.
Locate the lid switch (check your manual if necessary).
Once located, you will need to remove the lid switch and then check it for continuity with a multimeter.
If the lid switch has no continuity, it is defective and will need to be replaced. However, if the test shows continuity, it is working correctly, and you can reconnect it to the washer and move on to checking the next component.

Drive Belt

The second component in your Whirlpool washer to check is the drive belt. The drive belt helps your washer to rotate during a cycle, and when it becomes defective, your washer won’t be able to spin.

To check the drive belt:

Make sure the power is still turned off.
Locate the drive belt (consult your manual if necessary). You will have to remove the top and side panels to access it.
Inspect the drive belt to see if it is broken or loose. You also need to check that it is connected to the pulleys correctly.
If the belt is damaged or broken, it will need to be replaced. If the drive belt is fine, you can move on to checking the next component.

Drive Pulley

The drive pulley works with the drive belt to make the washer spin around. If the drive pulley becomes worn out or defective, the washer won’t be able to spin correctly.

To check the drive pulley, you need to:

Make sure the power is switched off.
Locate the pulley (the drive belt goes through it).
Inspect the pulley for any signs of wear and tear.
If it is defective, it will need to be replaced. However, if it is working correctly, it is not the source of the problem, so you can move on to checking the next component.

Motor Coupling

The next component to check is the motor coupling. The coupling connects the washer motor to the transmission. If your washer is overloaded, the coupling helps to protect the transmission and motor.

Here’s how to check the motor coupling:

Make sure the power to the washer is still switched off.
Locate the motor coupling (check your manual if necessary). You will also have to remove the top and side panels of the washer to access it if you haven’t already.
Inspect the motor coupling to see if it is cracked or broken.
If it is broken, it will need to be replaced. If it is not defective, you can move on to checking the next component.

Door Latch

The door latch is what ensures the door on your washer stays closed while it is running through a cycle. If you turn your washer on and the door is not shut properly, it will not start or may stop spinning if it becomes open during the cycle. Some washer models have mechanical door latches, while others have electronic ones (check your manual to find out which type your specific model has).

Here’s how to check the door latch:

Make sure the power is still switched off.
Check your manual to find out if your washer has a mechanical or electrical door latch.
If your washer has a mechanical door latch, you need to manually check it is working by checking if the door is shut properly when you turn your washer on to a cycle. If the door doesn’t shut properly, it will need to be replaced.
If you have an electrical door latch, you’ll need to check it for continuity with a multimeter. If the door latch doesn’t have continuity, it will need to be replaced.
If your door latch is working correctly, then you can move on to checking the next component.

Clutch

The next component to check is the clutch. The clutch connects the transmission and the inner tub and helps the tub to get up to its correct spin speed. If it gets worn out, the washer might not be able to spin correctly.

To check the clutch, you need to:

Turn the washer on to a cycle.
Check to see if the tub is rotating. If the tub doesn’t rotate at all, then the clutch is most likely defective and will have to be replaced. If the drum does rotate, check to see if the spin speed goes up and down intermittently. If the drum doesn’t spin at a consistent speed, this is another sign that the clutch is defective and will need to be replaced.
If the clutch is working correctly, then move on to checking the next component.

Rotor

The next component to check is the rotor. The purpose of the rotor is to work with the stator to help the tub rotate around. The rotor has multiple magnets on it that when damaged will stop the tub from working correctly.

Here’s how to check the rotor:

Locate the rotor (consult your manual if necessary).
Inspect the magnets for any signs of damage and the rest of the rotor for signs of wear and tear.
If the magnets or any other part of the rotor is damaged it will need to be replaced. If it is fine, you can move on to checking the next component.

Stator Assembly

Another possible cause of your Whirlpool washer not spinning is a faulty stator assembly. The stator works with the rotor to help the tub rotate.

To check the stator assembly, you need to:

Locate the stator (consult your manual if necessary).
Check the windings on the stator for signs of damage.
If they are damaged, replace the stator. If the stator is fine, you can move on to checking the next component.

The Drive Motor

The next component to check is the drive motor. The drive motor helps the washer to spin. If it becomes defective, the washer won’t spin.

Here’s how to check the drive motor:

Locate the drive motor (consult your manual if necessary).
First, check the power source to the drive motor by testing it with a multimeter (before checking it, make sure the power is switched off).
If the power source is fine, the next thing to do is turn the washer on to a cycle and then listen to the drive motor to see if you can hear a humming sound coming from it.
If you can hear an obvious humming sound or if it is overly noisy when operating, you will have to replace the drive motor. If the drive motor is working correctly, you can move on to checking the next component.

Motor Control Board

The motor control board provides power to the motor, and when it becomes defective, power is not supplied and your washer won’t spin.

Here’s how to check the motor control board:

Make sure the power to the washer is switched off.
Locate the motor control board (consult your manual if necessary).
Inspect the control board for signs of burned-out components.
If you can find burned-out components, then the control board will need to be replaced. If it doesn’t have any burned-out components, you can move on to check the transmission.

Transmission

The final component that could be causing your Whirlpool washer to not spin is the transmission. However, the transmission very rarely gets worn out and should only be replaced if you have checked every other component listed above first. If you do decide to replace the transmission, you will need to plug your washer back into the power source once the repair has been carried out and check if the problem has been solved.

Whirlpool Washer Won’t Start

Whirlpool manufactures some of the best washing machines on the market. But sometimes they can break down and will need to be repaired. In this guide, we are going to cover the top 5 reasons why your Whirlpool washer won’t start and then give you step-by-step instructions on how to fix them.

1. The power supply might be defective

The first reason to investigate is if your Whirlpool washer is getting the correct power supply. Sometimes, the power outlet your washer is plugged into can become defective or the circuit breaker that’s responsible for supplying your washer can turn off.

Checking the power supply is straightforward. Here’s what to do:

Start by trying to plug your washer into a different power socket. If it works in a different socket, the original socket is faulty and will need to be replaced.
If the washer doesn’t work in a different power socket, go to your household fuse box and make sure the circuit breaker is turned on. If it has switched off, turn it on and check if your washer now works.
If your washer still doesn’t work, check the power cord with a multimeter to ensure it has continuity. If it fails the test, the cord will need to be repaired or replaced. If the cord is fine, check out reason number 2.
Once the new cord has been installed, check if your Whirlpool washer works. If not, check out reason number 2.

2. The thermal fuse might be defective

Reason number 2 in our guide is the thermal fuse might have become defective. The purpose of the thermal fuse is to turn your washer off when it overheats. If the thermal fuse blows, your Whirlpool washer won’t start.

To check the thermal fuse, follow these steps:

Switch the power off to your Whirlpool washer.
Locate the thermal fuse (if you don’t know where it is, consult your Whirlpool washer user manual).
Once you’ve located the thermal fuse, remove it from the washer or disconnect it.
Test the thermal fuse with a multimeter to check if it has continuity.
If the fuse doesn’t pass the continuity test, it will have to be replaced. If it passes the test, reinstall it and move on to reason number 3.
After the new thermal fuse has been installed into your Whirlpool washer, check if it can now start. If not, move on to reason number 3.

3. The line fuse might be defective

The next reason to check out is if the line fuse has blown. This fuse can blow if the circuits in your Whirlpool washer become overloaded. When this happens, your washing machine won’t start.

To check the line fuse, follow these steps:

Switch the power off to your Whirlpool washer.
Locate the line fuse (if you don’t know where it is, consult your Whirlpool washer user manual).
Once you’ve located the line fuse, remove it from the washer or disconnect it.
Test the line fuse with a multimeter to check if it has continuity.
If the line fuse is faulty, replace it. If the line fuse passes the test, reinstall it and move on to reason number 4.
After the new line fuse has been installed into your Whirlpool washer, check if it can now start. If not, move on to reason number 4.
To make sure the line fuse doesn’t blow again, the motor and drain pump should be checked to ensure they are not the cause of the fuse blowing.

4. The door lock might be defective

The door lock makes sure your washer door is securely shut. If it becomes faulty, your washer might not start as it won’t think the washing machine door is closed correctly.

To check the door lock, follow these steps:

Switch the power off to your Whirlpool washer.
Locate the door lock (it’s in the door compartment).
First, make sure the door lock is not physically damaged in any way. If the door lock is damaged, it will need to be replaced.
If the door lock isn’t damaged, disconnect it so it can be tested with a multimeter.
Test the door lock with a multimeter to check if it has continuity.
If the door lock doesn’t pass the continuity test, it will have to be replaced. If it does pass the test, reconnect it and move on to reason number 5.
After the new door lock has been installed into your Whirlpool washer, check if it can now start. If not, move on to reason number 5.

5. The timer might be defective

The timer is responsible for monitoring the wash cycle so your Whirlpool washer works correctly. If it becomes faulty, your washer might not be able to start.

To check the timer, follow these steps:

Switch the power off to your Whirlpool washer.
Locate the timer (if you don’t know where it is, consult your Whirlpool washer user manual).
Once you’ve located the timer, remove it from the washer or disconnect it.
Test the timer with a multimeter to check if it has continuity.
If the timer doesn’t pass the continuity test it will have to be replaced.
After the new timer has been installed into your Whirlpool washer, check if it can now start. If not, we recommend you get a qualified technician to inspect your washer to see if they can find the cause of it not starting.

Whirlpool Washer Not Draining Properly

Whirlpool has been making washers since 1906. Since then, their washer range has grown to include front-loaders, gas washers, high-efficiency washers, and now smart washers that can be operated with your phone. Of course, the type of washer you have is not going to matter if it does not drain!

If your Whirlpool washer is not draining, the drain hose, drain pump, door lock, or lid switch are likely causing the issue. If these components are working correctly, the control panel or timer may be causing the issue. First, there are some simple solutions to check that may solve the issue.

1. Simple Solutions

Whirlpool offers the following advice if the washer will not drain.

Check the spin speed. Selecting a slow spin speed or the “delicate” or “hand wash” cycle can cause the washer to leave excess water in the tub. Make sure to select the correct cycle based on the fabric and size of the load.
Similarly, if you are washing a bulky item, the washer’s sensors may lower the spin speed to balance the load. Again, this can leave excess water in the tub. Add some items to balance the load.
Use a high-efficiency detergent to reduce soap suds, as suds can also lower the spin speed.

2. Kinked or Blocked Drain Hose

If the washer will not drain, the drain hose may be kinked, pinched, or obstructed by a small object. If you are unable to straighten the hose or clear an obstruction, you will need to replace the hose. Also check the height. Whirlpool advises that the height of the drain hose should not exceed 96 inches, as this will cause water to flow back into the tub.

The drain hose can be checked for a blockage by disconnecting it from the washer at the rear of the machine. On most models, it can be unscrewed, or pliers can be used to remove the clamp that secures it. The hose can be unblocked with a drain snake tool and washed with a mixture of hot water, white vinegar, and baking soda. The washer’s internal drain hose can also be checked by following the drain pump instructions below.

3. Defective Drain Pump

If the drain hose is not blocked, a defective drain pump may be causing the issue. A small object, article of clothing, or damaged impeller could be causing the pump to fail mechanically. If the impeller is not damaged and the pump is not being obstructed, it may have failed electrically.

To check the drain pump:

Disconnect the washer from the power source.
Disconnect the water supply to the washer.
On a front-load washer, remove the rear access panel. For a top-load washer, first secure the lid with tape so that it will not open. Then, lay the washer on its front to access the drain pump underneath the washer.
Disconnect the drain pump wire connector.
Use pliers to release the clamps that secure the drain hose to the pump. Remove the drain hose.
Use a 5/16 inch socket to remove the drain pump mounting screws.
Remove the pump from the washer.
Check the pump for damage or obstructions.
Test the pump for continuity with a multimeter. If there is no continuity, replace the drain pump.

If the pump does not appear to have any damaged components and is free of obstructions, the pump may have failed electrically. You can use a multimeter to determine if the drain pump motor has continuity (a continuous electrical path present in the motor). If the motor tests negative for continuity, the pump will need to be replaced.

4. Defective Door Lock (Front-Loader)

If you have a front-load Whirlpool washer, a defective door lock may be causing the washer not to drain. However, it is less common, so make sure to check the above issues first. On most models, the door boot will need to be pulled back to access the door lock. The boot is held in place by a metal ring clamp with a spring. Use a flat-head screwdriver to reach underneath the door seal to remove the tension and lift it off.

To check and replace the door lock:

Disconnect the washer from the power source.
Pull the door boot back to access the door lock.
Remove the screws holding the door lock assembly in place.
Reach inside the washer and carefully lift the door lock assembly off the mounting bracket.
Disconnect the wires attached to the door lock assembly, and remove it from the washer. Some models may have a shield over the connectors that can be removed by popping it out with a flat-head screwdriver.
Test the door lock for continuity with a multimeter. If it is defective, replace the door lock.

On some models, the top panel on the washer may need to be removed to access the door lock.

5. Defective Lid Switch (Top-Loaders)

The lid switch is a safety measure that prevents the washer from spinning while the lid is open. A defective lid switch can stop the washer from draining. However, if the washer spins but does not drain, the lid switch is unlikely to be the cause of the issue.

To check and replace the lid switch:

Unplug the washer from the power source.
Locate the two screws holding the lid switch in place (usually in the top right corner where the lid would close).
Use a Phillips-head screwdriver (most models) to remove the two screws that hold the lid switch in place. On other models, the top control panel may have to be removed to access the lid switch. If you are still unable to access the lid switch, the washer cabinet may need to be taken off.
Remove the lid switch from the washer.
Test the lid switch for continuity with a multimeter. If there is no continuity, it will need to be replaced.

6. Defective Timer or Control Board

If the above solutions have not solved the drainage issue, the timer or control board may be defective and not sending a signal to the drain pump to pump out the water. Depending on the model, the timer may be able to be removed and tested with a multimeter. It is recommended to get a trained professional to check the control board.

Whirlpool Washer Excessive Noise and Vibration

Whirlpool Washing Machine Drain Pump

If the washer is vibrating or shaking only during the drain cycle, it’s likely that the drain pump is partially obstructed or malfunctioning in some other way. You should inspect the pump for any debris lodged in the ports and replace the component if you suspect it is malfunctioning.

Whirlpool Washing Machine Shock Absorber

One or more of the shock absorbers might be broken or worn out. The shock absorbers dampen the vibration of the washer tub. If one or more of the shock absorbers are worn out, the washer will vibrate or shake. Sometimes, when a washer is moved to another location, the shock absorbers can separate. Check the shock absorbers to ensure that they are positioned correctly, and inspect them for damage and wear. If one or more of the shock absorbers are broken or worn out, we recommend replacing all of the shock absorbers as a preventative measure.

Whirlpool Washing Machine Suspension Rod

One or more of the suspension rods might be broken. The suspension rods help to dampen the movement of the washer tub. If one or more of the suspension rods are broken, the washer will vibrate or shake. To determine if the suspension rods are at fault, check the rods to determine if any of them are broken. If a suspension rod is broken, replace it.

Whirlpool Washing Machine Suspension Spring

One or more of the suspension springs might be broken. The suspension springs help to absorb the movement of the washer tub. If a suspension spring breaks, the tub might become unbalanced, causing it to shake and vibrate during operation. Inspect the suspension springs to determine if any of the springs are broken. If a suspension spring is broken, replace it.

Whirlpool Washing Machine Transmission

If a top-load washer’s inner tub is loose when you try and rotate it by hand, then it’s likely the transmission could be worn out or damaged. Inspect the transmission and replace if necessary.

Whirlpool Washing Machine Counter Balance Spring

One or more of the counterbalance springs might be broken. The counterbalance springs help to absorb the movement of the washer tub. If a spring breaks, the tub might become unbalanced, causing it to shake and vibrate during operation. Inspect the counterbalance springs to determine if any of the springs are broken. If a counterbalance spring is broken, replace it. Additionally, check the frame where the counterbalance springs are attached. If the frame is rusted, replace it.

Machine not Level

If the machine is wobbling when you push on it, the leveling legs will need to be adjusted. Use a level across the top front and top side of the washer and adjust the legs as needed.

Whirlpool Washing Machine Snubber Ring

The snubber ring dampens the vibration of the washer tub. If the snubber ring is cracked or worn out, the washer will vibrate or shake during operation. Inspect the snubber ring for damage. If the snubber ring is cracked or worn out, replace it.

Whirlpool Washing Machine Snubber Pad

The snubber pad dampens the vibration of the washer tub. If the snubber pad is worn out missing, or coated with a sticky substance (such as detergent, fabric softener, or transmission oil), the washer will vibrate or shake during operation. Inspect the snubber pad. If the snubber pad is worn out or missing, replace it.

Washer tub overloaded/unbalanced load

Too many items placed in the washer tub can put a strain on internal washer drive components resulting in vibration or shaking. Mixing heavy items (blankets, rugs) with lighter items (shirts, socks) can throw the tub off-balance when it spins, causing the appliance to vibrate and shake. Wash heavy items separately from light items and avoid overloading the tub by referring to the manufacturer’s recommended washing procedures

Whirlpool Washing Machine Inner Tub

The washing machine’s inner tub rotates within the outer tub during the wash and spin cycles. If the inner tub is loose or noisy when you try to rotate it with your hand, it’s possible the tub is damaged and will need to be replaced. Since this is not a common problem, you should first inspect the transmission and tub bearings to confirm those components are in good condition.

Whirlpool Washing Machine Balance Ring

The balance ring may have lost its fluid. The balance ring sits on top of the inner tub and helps to counter the force of the spin cycle. The balance ring is filled with fluid. This fluid helps to dampen the vibration of the washer. If this fluid leaks out of the balance ring, the washer tub will vibrate and shake during operation. Check the balance to determine if is still filled with fluid. If the balance ring is emptied of fluid, replace it.

Whirlpool Washing Machine Shock Dampening Device

The shock dampening device helps to absorb the movement of the washer tub as it spins. If the shock dampening device is broken, the tub might become unbalanced, causing it to shake and vibrate during the spin cycle. Inspect the shock dampening device to determine if is broken. If the shock dampening device is broken, replace it.

Whirlpool Washing Machine Rear Drum with Bearing

The rear drum has a bearing or bearings in it to keep the inner tub spinning smoothly. If the tub bearing system is defective the washer can develop a bad vibration. On some machines bearings are sold separately from the rear drum, however we recommend replacing both the outer drum and bearing as an assembly if the manufacturer offers the components together because removing and pressing in the new bearing can be exceptionally difficult. Be aware that replacing the outer tub and bearing is also not easy and can be very costly.

Whirlpool Washing Machine Basket Drive

The hub or basket drive sits on top of the transmission and engages with the inner tub. If the inner tub is vibrating or shaking, the hub teeth may be stripped. Alternatively, the drive block which engages with the hub teeth may be stripped. Inspect both the hub and the drive block. If the hub teeth and drive block are not worn out, the clutch pads on the basket drive are likely worn out. If the clutch pads are worn out, you must replace the basket drive.

Whirlpool Washing Machine Leveling Leg

Check to see if the washer is level, and adjust the leveling legs if necessary. Always lock the legs in place after adjustment to keep them from getting loose.

Whirlpool Washer Leaking Water

01 – Whirlpool Washing Machine Drain Pump

The drain pump pumps water out the drain hose. If the drain pump is cracked or damaged, or if the bearings are worn out, the drain pump may leak water. The drain pump is not repairable—if the pump is leaking water, replace it.

02 – Whirlpool Washing Machine Hose

Hoses apart from the fill hose or drain hose could be reponsible for a leaking washer. You should inspect all of the appliance’s hoses, such as tub-to-pump hoses, for damage or loose connections and replace if necessary.

03 – Whirlpool Washing Machine Tub Seal and Bearing Kit

The tub seal might be torn, causing water to leak from the seal. If the tub seal is leaking water, water may leak through the tub seal and into the tub bearings. This can cause the bearings to fail. For this reason, if the tub seal is leaking water, replace both the tub seal and the tub bearings. Be aware that this is a complicated repair and will require disassembling most of the washer.

04 – Whirlpool Washing Machine Tub Seal

05 – Whirlpool Washing Machine Dispenser Drawer

If a washer is leaking water, you should confirm the dispenser drawer is completely closed and free of damage. If the drawer is cracked, the component could be responsible for the leak and should be replaced.

06 – Wrong type or incorrect amount of detergent

If you have a front-load washer, be certain that you are using an HE – high efficiency – detergent. HE detergent is formulated to be low-sudding and to be used with the lower water levels utilized by front-load washers. Front-load washers have a small overflow system usually on the back of the appliance. If you have too many suds, they are probably escaping from there.

07 – Whirlpool Washing Machine Transmission

Since the transmission shaft extends into a top-load washer’s inner tub, a transmission bearing or tub seal that is damaged could potentially cause the tub to leak near the motor area. For some models, these components may only be sold as an assembly, you may need to replace the entire transmission assembly to solve the leaking problem.

08 – Whirlpool Washing Machine Door Boot Seal

The door boot seal might be torn, causing water to leak from the seal. If the boot seal is torn, replace it.

09 – Whirlpool Washing Machine Tub-to-Pump Hose

The tub-to-pump-hose might be split or torn. If the tub-to-pump-hose is damaged, replace it. Do not attempt to cut off the damaged piece of hose and stretch the hose to fit the pump. Stretching the hose will put strain on the remainder of the hose and may cause the hose to suddenly rupture.

10 – Whirlpool Washing Machine Boot Seal Retaining Ring

The boot seal retaining ring is the component used to secure the door boot seal on front-load washing machines. If the retaining ring is broken or missing, the boot seal can become dislodged and allow water to leak out through the closed door during operation. Inspect the boot seal retaining ring for damage and replace if necessary.

11 – Whirlpool Washing Machine Water Inlet Valve

A washing machine water inlet valve allows water to fill the tub prior to the agitation and rinse cycles. If water is leaking out of the washer during a fill cycle, it’s likely the water inlet valve or a hose connected to it is damaged. Inspect the valve housing for any cracks and the attached hoses for holes or tears and replace if necessary.

12 – Whirlpool Washing Machine Drain Hose

The drain hose may be leaking. The drain hose most commonly leaks from the connection between the pump and the back of the washer. If the washer is pushed too far against the wall, the hose can rub against the wall and form a leak. Inspect the drain hose for leaks. If the drain hose is leaking, replace it.

Whirlpool Washer No Agitation or Spinning

Whirlpool Washing Machine Motor Coupling

The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.

Whirlpool Washing Machine Control Board

Since a washing machine control board provides voltage to nearly all of the washer’s electrical components, a faulty board may not be sending power to the drive motor during the wash or spin cycle. If power is not reaching the drive motor, you should first confirm the lid or door switch test properly with a multimeter. If the lid or door switch is working properly, the control board is likely at fault. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance’s wiring diagram.

Whirlpool Washing Machine Drive Belt

Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.

Whirlpool Washing Machine Timer

If a washer is not spinning or agitating, you should first determine if the drive motor is running and if power is reaching the drive motor. If no power if reaching the drive motor, and the lid swith assembly or door latch test appropriately with a multimeter, then the timer is likely malfunctioning. Since this is rarely the case, you should confirm all of the other likely defective components are functioning normally before considering a timer replacement.

Whirlpool Washing Machine Lid Switch Assembly

The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it.

Lid Not Fully Closed

On most top load machines the washer will not agitate or spin without the lid being fully closed. Close the lid after loading the washer and ensure there are no obstructions.

Whirlpool Washing Machine Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

Whirlpool Washing Machine Stator Assembly

The stator interacts with the rotor to create a strong electromagnetic field which rotates the tub in either direction. If the windings on the stator are damaged, the washer will not spin or agitate. Check the stator for damaged windings or other defects.

Whirlpool Washing Machine Suspension Rod

If a top-load washer won’t spin or agitate, a broken suspension rod could be making the tub unbalanced and unable to rotate properly. Inspect the suspension rods for damage and replace if necessary – it is recommended that all suspension rods be replaced at the same time for more even wear.

Whirlpool Washing Machine Drain Pump

A washing machine drain pump assists in removing the water from the tub by forcing the water through a drain hose to a laundry tub or drain pipe. Since water may be drained from the tub multiple times during a wash cycle, a defective drain pump may interrupt operation and prevent the tub from agitating or spinning. If there is still water in the tub after the washer stops, inspect the drain pump for any obstruction. You can also use a multimeter to test the drain pump for electrical continuity to help determine if the pump is able to function or not.

Whirlpool Washing Machine Door Latch

The door latch secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the washer door is not latched shut, the door switch will prevent the washer from operating. If the door latch is defective, the washer will not spin or start. The door latch can fail either mechanically or electrically. Inspect the door latch for damage. If the door latch is damaged, or does not close properly, replace it. To determine if the door latch has failed electrically, use a multimeter to test any switches on the door latch for continuity. If one of the switches does not have continuity when activated, replace the switch.

Incoming Power Problem

Confirm the washer is plugged in and there is power at the wall receptacle. You can plug another small appliance into the recepticle to confirm there is power. If there is no power, confirm the circuit breaker has not tripped.

Whirlpool Washing Machine Main Control Board

If a washer is not spinning or agitating, you should first determine if the drive motor is running and if power is reaching the drive motor. If no power if reaching the drive motor, and the lid swith assembly or door latch test appropriately with a multimeter, then the main control board is likely malfunctioning. Since this is rarely the case, you should confirm all of the other likely defective components are functioning normally before considering a control board replacement.

Whirlpool Washing Machine Motor Control Board

The motor control board provides power to the motor. If the motor control board is defective, the washer may not function properly or may not work at all. First, check the control board for burned out components. To determine if the motor control board is defective, ensure that the control board is providing power to the motor. If the control board has power, but is not providing power to the motor, replace it.

Whirlpool Washing Machine Shift Actuator

A shift actuator is the component used on top-load washers to change the tub rotation from agitate to spin. If the tub is not spinning or agitating, a broken shift actuator may be responsible. You should inspect the component for damage and replace if necessary.

Whirlpool Washing Machine Transmission

The washer transmission might be worn out or defective. Transmissions have gears in them that can fail causing the washer to not spin or agitate. However, this is almost never the case. Before replacing the transmission, first check all of the other components in this troubleshooting guide. If the motor is turning the transmission, but the washer won’t spin or agitate, consider replacing the transmission.

Whirlpool Washing Machine Shock Absorber

If a washer won’t spin or agitate, one or more of the shock absorbers might be broken or worn out, making the tub unbalanced and unable to rotate properly. Sometimes, when a washer is moved to another location, the shock absorbers can separate. Check the shock absorbers to ensure that they are positioned correctly, and inspect them for damage and wear. If one or more of the shock absorbers are broken or worn out, we recommend replacing all of the shock absorbers as a preventative measure.

Whirlpool Washing Machine Suspension Spring

If a washer won’t spin or agitate, a broken suspension spring could be making the tub unbalanced and unable to rotate properly. Inspect the suspension springs for damage and replace if necessary – it is recommended that all springs be replaced at the same time for more even wear.

Whirlpool Washer Major Issues

In the realm of household appliances, Whirlpool stands as a prominent and trusted brand, known for its innovation and quality. Whirlpool washers, in particular, have become fixtures in many homes, offering efficiency and reliability when it comes to tackling the never-ending laundry loads. However, like any appliance, even the most dependable ones can encounter major issues.

At Appliance Repair Los Angeles, we understand that dealing with Whirlpool washer problems can be a daunting task. That’s where our team of expert technicians comes to your rescue. Whether it’s a malfunction, a mysterious error code, or any major issue that’s disrupting your laundry routine, we have the knowledge and experience to get your Whirlpool washer back in working order.

For professional assistance and speedy resolutions, contact us at 323-792-1970. Our dedicated team is ready to provide top-notch repair and service, ensuring that your Whirlpool washer runs smoothly, just as it should.