Viking Dishwasher Unresponsive Controls

When the controls on your Viking dishwasher become unresponsive, it can be frustrating and disrupt the appliance’s functionality. Below, we explore potential causes and offer troubleshooting tips to help resolve the issue:

1. Power Supply Issues:

   Insufficient or disrupted power supply to the dishwasher. Check that the dishwasher is properly plugged in and that there are no issues with the power source. Ensure the circuit breaker is not tripped.

2. Control Lock Activated:

   The control panel may be locked, preventing any button inputs. Check for a control lock indicator on the display. If present, follow the user manual instructions to unlock the controls.

3. Faulty Door Latch:

   A malfunctioning door latch may prevent the dishwasher from starting. Inspect the door latch for any damage or misalignment. Replace if necessary.

4. Control Panel Issues:

   Internal malfunctions in the control panel or touchpad. Restart the dishwasher by turning it off and on. If problems persist, consult a technician for a more in-depth assessment.

5. Faulty Control Board:

   Malfunctions in the dishwasher’s control board.  Reset the dishwasher and check if the controls respond. If not, professional assistance is recommended for control board diagnosis and potential replacement.

Troubleshooting Tips:

1. Power Cycle the Dishwasher: Turn off the dishwasher and unplug it from the power source. Wait for a few minutes before plugging it back in and turning it on.
2. Check for Control Lock: Look for any control lock indicators on the control panel. If present, follow the user manual instructions to unlock the controls.
3. Inspect Door Latch: Ensure the dishwasher door is securely closed and that the latch is not damaged. Replace the latch if necessary.
4. Restart the Dishwasher: If the controls remain unresponsive, restart the dishwasher by turning it off and on.