Samsung Washer Spin Cycle Issues
A Samsung washer usually won’t spin when the drum isn’t balanced. This is caused by a defective component or the load not being distributed equally. If you’re lucky, you can simply redistribute the load to get it spinning again. Another relatively simple solution is to reset the washer by disconnecting the power for a minute or two. If the washer still won’t spin, components like the pump, door lock, and drive belt need to be checked and replaced if defective to fix the issue.
Before accessing the internal components of the washer, make sure to disconnect it from the power and turn the water supply to the washer off.
1. Balance the Load
As mentioned above, a Samsung washer often won’t spin properly if the load is unbalanced or if the drum is overfilled. An unbalanced load can cause the washer not to spin at all or not spin fast enough to remove the excess water from your clothes.
An unbalanced load issue can be prevented by balancing the load before starting the wash cycle and by not overfilling the washer. Similarly, an unbalanced load can be fixed by pausing the wash cycle and redistributing the load so that it is balanced. Other tips include adding or removing an item or two, making sure to select the correct wash cycle, and not washing a single large item without an additional large item to balance it out.
2. Reset the washer
Occasionally, the washer’s control board may have a glitch that either causes the washer to think it can’t spin or that it’s overloaded when it isn’t. Resetting the washer simply requires disconnecting it from the power for a minute or two.
3. Check the door lock or lid switch
If you have a front-load Samsung washer, it has a door lock that’s designed to prevent the door from being opened while the washer is running, particularly during the spin cycle. Top-load Samsung washers also have a lid switch that locks the lid when the washer is spinning.
Depending on your model, you may be able to hear or see that the door lock or lid switch has engaged. If you don’t notice this, you may need to remove the component to test it for continuity with a multimeter. If the component doesn’t have continuity (a continuous electrical path), it needs to be replaced.
Accessing the component depends on the type of washer you have. Top-loaders often require removal of the control panel, while front-loaders usually have a panel surrounding the lock that can be removed with a screwdriver.
4. Check the drive belt
Some Samsung washers have a drive belt, which is responsible for spinning the drum. If the drive belt wears out or otherwise lacks the tension to spin the drum, the washer will have trouble with the spin cycle. A broken drive belt means the drum won’t spin at all.
Accessing the drive belt depends on the model and type of washer that you have. Usually, a front-load washer requires removing a rear access panel, while a top-load washer requires removing the control panel and a rear access panel. Some models may have an access panel on the front, while others may require disassembling the control panel, top panel, and washer cabinet.
When checking the drive belt, you should also make sure the pulleys it threads through are not defective. The pulleys should be able to turn freely and not struggle to turn the drum.
Symptoms of a defective drive belt or pulley also include a squealing noise that gradually gets worse, oil leakage under the belt, or the smell of burning rubber.
5. Check that the washer is draining
If water can’t drain from the washer, the drum won’t be able to spin. Samsung washer drainage problems are usually caused by a blocked drain hose, clogged pump filter, or a defective drain pump.
If you have the type of Samsung washer with a pump filter on the front, checking and clearing the pump filter may solve the drainage issue and get the washer to spin again. With other models, the internal drain hose and the pump needs to be accessed by removing the rear or top panel of the washer. The pump can be unclogged or tested with a multimeter for continuity.
If the pump doesn’t have continuity, it needs to be replaced. Also, the external drain hose can be disconnected from the back of the washer and checked for blockages.
Other components that may be defective
Motor Coupling
If you have a Samsung washer with a direct drive motor, it likely has a motor coupling to transfer power from the motor to the transmission. Over time, especially if the washer is often overloaded, the motor coupler can wear out and stop the washer from being able to spin. Checking and replacing the motor coupler requires accessing the washer motor.
Suspension Rods (Top-loader)
Top-load washers feature four suspension rods in each corner of the washer. If a rod is worn or broken, the washer won’t be able to balance the drum, and it won’t be able to spin. In this case, the top panel of the washer needs to be removed to check and replace the suspension rods.
Shock Absorbers (Front-loader)
Most Samsung front-load washers have two to four shock absorbers that allow the washer to balance and spin properly. If a shock absorber is defective, a vibration sensor may instruct the washer not to enter the spin cycle. Accessing the shock absorbers usually requires removing the top panel, back panel, and front panel of the washer. If you push down on the drum and then release, a washer with worn shock absorbers will bounce around instead of instantly returning to its initial position.
Drum Nut (Top-loader)
Samsung top-loader washers with agitators have a drum nut underneath the agitator that needs to be tight to make sure the washer drum is balanced and can spin properly. The agitator needs to be removed to access and tighten the drum nut.
Samsung Washer Water Leakage
Why Is My Samsung Washing Machine Leaking From The Bottom?
When you’re dealing with a Samsung washing machine that is leaking from the bottom, it can be both frustrating and concerning. By understanding more about what could cause your unit to leak, you’ll have the knowledge needed to take necessary actions towards resolving this nuisance. So, here are the most common reasons for this problem:
Reason #1: Worn gaskets
Gaskets are used to seal the junction between two parts in order to prevent water or other liquids from entering and exiting. In a Samsung washer, these gaskets can become worn due to age or other factors such as incorrect installation. This creates a hole through which water leaks out, causing the washing machine to leak.
To determine if this is the cause of the leak, first inspect the gasket around the door of the washing machine. Look for signs of wear, such as cracks or missing pieces of rubber or plastic. If you find signs that indicate the gasket is worn, replacing it with a new one will help prevent further leakage problems.
Reason #2: Clogged pump filter
Another reason your Samsung washer leaks from the bottom is a clogged pump filter. Over time, lint, coins and hair can accumulate in the filter, preventing water from draining properly. It is important to diagnose this problem immediately, as failure to do so can lead to more serious problems, such as flooding or even electrical damage to other components inside the machine.
Reason #3: Faulty drain hose
A drain hose is a flexible piece of tubing that connects the washer to the plumbing system and carries used water away from the appliance. When this component becomes damaged, it can cause water to leak.
Inspecting the hose regularly should help you catch any issues before they become major problems requiring costly repairs or replacements. If you find signs of damage here, replace the hose immediately before further damage occurs.
Reason #4: Incorrect level
Without proper levelling, the machine will vibrate excessively, which can cause various loose parts to leak. If you experience this problem with your washing machine, be sure to read the safety instructions for proper installation and check that the appliance is properly levelled from all sides. This will help to avoid costly repairs caused by vibration and will also give you extra peace of mind when using the appliance.
How To Fix A Samsung Washer That Leaks From The Bottom? 4 Easy Steps
If you’ve recently noticed that water is leaking from the bottom of your Samsung washing machine, it’s important to take immediate action to avoid any further water damage. Fortunately, there are a few different steps that you can take to fix this issue and get your washer back in working order.
Step #1: Replace door gaskets
Unplug your washer and shut off the water supply valves behind it. Next, open up the washing machine and remove any screws or clips retaining the old door gasket in place. Once it is loose, carefully pull out the old gasket, taking care not to damage the wires or parts behind it. You are now ready to replace the new door gasket in your Samsung washing machine – remember to align all the holes correctly to ensure a secure fit.
Step #2: Clean the pump filter
Remove any items from inside the washing machine and locate the access panel near the bottom of your washer. Unscrew or unlatch this panel, depending on its type. Then, remove the hose attached to the pump filter and make sure you have an appropriate container ready for draining any water that may come out when you remove it. Afterwards, unscrew or unclip the filter itself and discard whatever debris has built up in it.
Step #3: Check hoses and connections
Check for any cracks or breakdown on the rubber material of the hoses or any wear on the o-rings inside the ends of the hoses. Also, make sure all connections are tight and secure so no water can escape. If any hoses or connections need replacing, it’s best to find quality replacement parts that will last for years to come. Once everything is installed correctly and you’ve checked those connections, you can have peace of mind that your washer won’t leak from the bottom!
Step #4: Make sure the washer is level
Make sure your washing machine is level on all sides at the same height. Place the levelling tool on top of the washing machine and manually adjust the feet to raise or lower it to achieve an even balance. Once you have made the appropriate adjustments, tighten all the screws and test the washing machine again by running the cycle with no clothes for a few minutes. If you don’t have a spirit level handy, you can use a carpenter’s spirit level.
Samsung Washer Drainage Problems
- Clogged Drain Hose: A blocked or kinked drain hose can restrict water flow and cause drainage issues. Check the drain hose for obstructions and straighten any kinks. Ensure it is properly connected to the standpipe or drainage outlet.
- Foreign Objects in the Pump Filter: Small items like coins or lint can accumulate in the pump filter, hindering drainage. Locate and clean the pump filter, usually located at the front or rear of the washing machine. Remove any debris or foreign objects.
- Drain Pump Blockage: The drain pump itself may be clogged, preventing water from being pumped out effectively. Access the drain pump, clean it, and remove any debris. Check if the pump impeller is free to rotate.
- High Drainage Point: If the drain hose is positioned too high above the washer, it can lead to slow or incomplete drainage. Ensure the drain hose is installed according to the manufacturer’s guidelines, with the correct height and angle to allow efficient water flow.
- Drainage Outlet Issues: The drainage outlet or standpipe may be clogged or improperly installed. Inspect the drainage outlet and remove any blockages. Ensure it is properly installed and has an air gap to prevent siphoning.
- Faulty Drain Pump or Drain Pump Motor: If the drain pump or its motor malfunctions, it can lead to drainage problems. If you suspect a faulty pump or motor, it’s best to consult a professional technician for diagnosis and potential replacement.
- Overloading: Putting too many clothes in a single load can overwhelm the washer and affect drainage. Follow the manufacturer’s guidelines for load capacity to avoid overloading the washer.
Samsung Washer Major Issues
We are a leading company specializing in Samsung washer repair services in Los Angeles. Our expertise and professionalism make us a trusted partner for servicing and repairing your Samsung washing machines. That’s why we’re here to help! Our Samsung Washer Troubleshooting Guide provides you with a quick overview of some common problems you might encounter with your Samsung washing machine. Whether you’re a DIY enthusiast or need professional assistance, this guide can point you in the right direction.
Let’s Explore the Key Samsung Washer Concerns
- Drainage Problems
- Water Leakage
- Spin Cycle Issues
- Noisy Operation
- Vibration
- Door Won’t Lock
- Cycle Won’t Start
- Drum Not Turning
- Detergent Dispenser Issues
- Water Temperature Problems
- Overheating
- Foul Odors
- Display Panel Malfunctions
- Inadequate Water Supply
These are some of the common problems that Samsung washer users may encounter. If you’re experiencing any of these issues, it’s advisable to seek professional appliance repair services to diagnose and resolve the problem effectively.
Whether you’re looking for DIY tips or considering professional assistance, we’re here to assist you in resolving your Samsung washer problems. Stay tuned for more in-depth articles and solutions to keep your laundry running smoothly.
If you’ve decided to turn to professional technicians, call us right now at 323-792-1970. We are a leading company specializing in Samsung washing machine repair services in Los Angeles. Our experience and professionalism make us a reliable partner for servicing and repairing your Samsung washing machines.
Samsung Washer Error Code UE
Unbalanced error – The load in the drum is unbalanced.
When an UE error message is displayed on Samsung Washing Machine, it is indicating that the laundry load is unbalanced and has stopped the spin for safety reasons.
It is vital to ensure that the load is evenly balanced when using a spin cycle. Redistribute washing by adding or removing items to ensure a more balanced load. Single large or heavy items such as bath mats or large towels are unlikely to spin on their own, so add two or three additional towels and put on another spin cycle.
If the door remains locked and the machine is displaying UE error, please run a drain program. You can run a drain program by selecting the spin button until it is on no spin (either spin symbol with line or zero).
Samsung Washer Error Code UC
Error code meaning: Excessive fluctuation in the supply voltage
The Samsung Washer Error Code UC typically indicates an issue related to excessive fluctuation in the supply voltage. This error code suggests that the washing machine is not receiving a consistent and stable voltage supply, which can impact its operation. Here’s what you can do to address this error:
- Check Power Supply: First, make sure that the washing machine is connected to a stable and properly grounded power source. Verify that the power outlet and the wiring leading to the washing machine are in good condition.
- Voltage Fluctuation: If you live in an area with frequent voltage fluctuations or power surges, consider installing a voltage stabilizer or surge protector to protect your appliance from voltage-related issues.
- Unplug and Restart: In some cases, simply unplugging the washing machine from the power source for a few minutes and then plugging it back in can help reset the electronics and clear the error code.
If the UC error code persists, it may indicate a more complex electrical issue within the appliance or the power supply. In such cases, it’s advisable to contact a qualified technician or Samsung customer support to diagnose and address the problem accurately.
Samsung Washer Error Code tE1, tE2, tE3
Error code meaning: Temperature sensor error
These three errors—tE1, tE2, and tE3—each correspond to distinct sensors in your washing machine.
- tE1: This error indicates a problem with the heating sensor, typically related to the connections on the thermistor or potential issues with the wiring to the water heating element.
- tE2: The tE2 error points to an issue with the sensor on the fan duct, which may be caused by wiring problems with the thermistor.
- tE3: Similar to tE2, this error signifies a duct heating sensor issue.
These errors are typically associated with various defects, often involving electrical or wiring issues. Repairing these errors can be complex, making it advisable to seek professional assistance if you encounter any of these error codes. A qualified technician can accurately diagnose and address the specific sensor-related issue, ensuring that your washing machine operates smoothly.
Samsung Washer Error Code tE
Error code meaning: Temperature sensor issue
The tE error code indicates a problem with a water temperature sensor that monitors the heating of the device. The Samsung washing machine doesn’t receive or get incorrect information from the sensor. Usually tE error appears on the display when the voltage level of the water heating sensor is less than 0.2 V or more than 4.5 V.
When tE error code occur, in rare cases, it is possible to remove the error manually, as they signal the malfunctions.
The washing machine issues the tE error when:
- temporary malfunction of the control module;
- poor connection of contacts of the temperature sensor or the heating element;
- failure of the temperature sensor.
How To Eliminate The TE Error Code
- If the control module fails, turn off the machine from the network. Wait a few minutes, and then restart the washing process;
- In case of bad contacts in the temperature sensor or heating element, move them as if inserting a plug into the socket;
- If the sensor readings are incorrect, reset the data by pressing the corresponding correction button. The majority of modern Samsung washing models are equipped with this button.
This is how to solve the problem if it is not a severe breakdown.
To eliminate more serious damage, call a specialist if you face with:
- The fault indication occurs after starting the washing or before water heating. Most often, the problem is in a faulty temperature sensor that is responsible for water heating. In this case, specialists recommend changing the heater.
- The washer doesn’t heat water and issues the error a few minutes after the program start. The case is in the faulty TEN, which requires replacement.
- The washing machine blocks the door and doesn’t operate, or doesn’t perform drying. In the case in the faulty control module, you may need a complete replacement of the module.
- The washer shows tE1, tE2, tE3 error code. It is necessary to change the temperature sensors of the heater, the fan casing, and the condensate temperature.
Samsung Washer Error Code SUD (sometimes misread as 5UD)
Error code meaning: This occurs when too much foam is detected and is displayed whilst foaming is being removed.
The Samsung Washer Error Code SUD (sometimes misread as 5UD) indicates excessive suds during the washing cycle, which can impede proper drainage.
- The appliance will usually cure this fault on its own, however if it does not you will need to run either an “Eco drum clean” cycle (some models) or a 90°C cotton cycle with no detergent or washing load.
- To prevent this from happening please reduce the quantity of detergent used.
Samsung Washer Error Code t1, ee2/t2, tSt
Error code meaning: Appliance in test mode
The Samsung Washer Error Codes t1, ee2/t2, and tSt typically indicate that the washing machine is in test mode. These codes are not error codes in the traditional sense but rather indicate that the appliance is undergoing testing or diagnostics.
To exit test mode and return the washing machine to normal operation, follow these steps:
- Press the Power Button: Press and hold the power button on the washing machine for several seconds. This should turn off the appliance.
- Unplug and Plug Back In: If pressing the power button doesn’t work, unplug the washing machine from the power source for a few minutes. Then, plug it back in and turn it on as you normally would.
- Factory Reset: In some cases, you may need to perform a factory reset to exit test mode. Refer to your washing machine’s user manual for specific instructions on how to do this, as the process may vary depending on the model.
After performing these steps, your washing machine should no longer display the test mode codes, and it should be ready for regular use.
