Call (323) 792-1970
Customer service:    323-792-1970

Kenmore Washer Unbalanced Loads

Kenmore Washer Major Issues

Kenmore Washer Unbalanced Loads

Experiencing unbalanced loads in your Kenmore washer can lead to issues like excessive vibration, shaking, and potential damage to the machine. Here’s how to address unbalanced loads in your Kenmore washer:

  1. Load Distribution: Unevenly distributed laundry can lead to imbalance. Make sure to distribute clothes evenly in the drum. Mixing different sizes of items, such as large towels with small garments, can help distribute the weight more evenly.
  2. Overloading: Avoid overloading the washer. If you stuff too many clothes into a single load, it can lead to imbalance. Follow the manufacturer’s guidelines for load capacity in your specific Kenmore washer model.
  3. Single Large Items: If you’re washing a large item like a comforter or a heavy blanket, it can easily become unbalanced. Try adding a few smaller items to the load to balance the weight.
  4. Proper Sorting: Sort your laundry by fabric type and weight. Wash similar items together to reduce the risk of imbalance.
  5. Checking the Level: Ensure that the washer is level on the floor. An unlevel machine can lead to balance issues. Adjust the leveling feet on the bottom of the washer to make it stable.
  6. Use the Correct Cycle: Choose the appropriate wash cycle for the type of laundry you’re cleaning. Some cycles are designed for delicate fabrics, while others are better for heavier loads. Selecting the right cycle can help prevent imbalance.
  7. Regular Maintenance: Periodically inspect the drum for any foreign objects, like loose coins or small items that can get trapped and cause imbalance.
  8. Reducing Spin Speed: If your washer allows it, reduce the spin speed for certain loads. High spin speeds can sometimes exacerbate balance issues.
  9. Pause and Rearrange: If you notice the washer vibrating excessively during a cycle, pause the machine. Open the door and manually redistribute the load more evenly. Then, continue the cycle.
  10. Balancing Products: Some washers come with balancing products, such as anti-vibration pads or platforms. Consider using these accessories to reduce vibration and shaking.

By following these tips, you can help prevent unbalanced loads in your Kenmore washer and ensure a smoother, quieter, and more efficient washing experience. If you continue to experience balance issues or if you notice significant wear and tear on your washer, it may be a good idea to consult a professional technician to inspect and potentially repair your appliance.

Continue reading

Kenmore Washer Control Panel Malfunctions

Kenmore Washer Major Issues

Kenmore Washer Control Panel Malfunctions

Control panel malfunctions in a Kenmore washer can be frustrating, as they can disrupt the operation of the appliance. Here are some common control panel issues in Kenmore washers and possible solutions:

  1. Unresponsiveness: If the control panel is completely unresponsive, first check to ensure the washer is properly plugged in and that there is power to the outlet. Try resetting the circuit breaker or replacing a blown fuse if needed. If the panel remains unresponsive, it may indicate a problem with the control board or the control panel itself, and you may need professional repair.
  2. Inaccurate Display: If the control panel displays incorrect information or settings, it could be a software or control board issue. Try unplugging the washer for a few minutes and then plugging it back in to perform a soft reset. If the problem persists, professional assistance may be needed to reprogram or replace the control board.
  3. Buttons Not Working: When specific buttons or settings on the control panel are unresponsive, this might be due to debris or moisture. Carefully clean the control panel to ensure there’s no obstruction. If cleaning doesn’t work, a technician can check for loose or damaged connections.
  4. Difficulty Selecting Options: If you have trouble selecting options or cycles on the control panel, this could indicate a problem with the user interface or the control knob. Cleaning around the buttons and knob may help, but if the issue persists, a technician may need to replace the control interface.
  5. Control Lock Activation: Sometimes, the control lock feature can be enabled accidentally, preventing any changes to settings. Consult your user manual on how to disable the control lock feature.
  6. Intermittent Issues: If the control panel problems come and go or appear sporadically, this could be due to loose wiring or connections. Check the internal connections or seek professional help to diagnose and fix the issue.

Continue reading

Kenmore Washer Spin Cycle Issues

Kenmore Washer Major Issues

Kenmore Washer Spin Cycle Issues

Kenmore Washing Machine Suspension Rod

A top-load washer tub is usually supported by four suspension rods. If one of the suspension rods becomes dislodged or breaks, the control board may stop the spin cycle several times to try to balance the clothes. Suspension rods will often come in a set of four and it is recommended to replace all four of the rods at the same time to reduce uneven wear.

Kenmore Washing Machine Lid Switch Assembly

The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it.

Kenmore Washing Machine Motor Coupling

The motor coupling connects the motor to the washing machine transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.

Kenmore Washing Machine Drive Belt

Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.

Kenmore Washing Machine Control Board

Since a washing machine control board provides voltage to nearly all of the washer’s electrical components, a faulty board may not be sending power to the drive motor during the spin cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance’s wiring diagram.

Kenmore Washing Machine Door Latch

The door latch secures the washer door shut during operation. Once the washer door is shut, the washer can begin operating. If the washer door is not latched shut, the door switch will prevent the washer from operating. If the door latch is defective, the washer will not spin or start. The door latch can fail either mechanically or electrically. Inspect the door latch for damage. If the door latch is damaged, or does not close properly, replace it. To determine if the door latch has failed electrically, use a multimeter to test any switches on the door latch for continuity. If one of the switches does not have continuity when activated, replace the switch.

Kenmore Washing Machine Motor Control Board

The motor control board provides power to the motor. If the motor control board is defective, the washer may not function properly or may not work at all. First, check the control board for burned out components. To determine if the motor control board is defective, ensure that the control board is providing power to the motor. If the control board has power, but is not providing power to the motor, replace it.

Kenmore Washing Machine Hub

The hub is seated on top of the transmission and engages with the inner tub. If the transmission is engaged to spin, and the outer tub spins slowly or does not spin at all, the hub teeth may be stripped. Inspect the hub for damage or wear and replace if necessary.

Kenmore Washing Machine Clutch

The clutch assembly makes the connection between the transmission and the inner tub. It helps the tub to gradually get up to the proper spin speed. If the clutch is worn out, it may prevent the tub from spinning. The clutch is not repairable—if the clutch is worn out, replace it.

Kenmore Washing Machine Drive Pulley

The drive pulley connects to the washer drum and works with the drive belt and motor to rotate the drum. If the drive pulley is worn out, the drive belt might slip off, preventing the washer from spinning. Remove the drive pulley and inspect it. If the drive pulley is defective, replace it.

Kenmore Washing Machine Clutch Band Kit

The clutch makes the connection between the transmission and the inner tub. It helps the tub to gradually get up to the proper spin speed. If the clutch is worn out, it may prevent the tub from spinning. If the clutch band kit is worn out, replace it.

Kenmore Washing Machine Main Control Board

Since a washing machine control board provides voltage to nearly all of the washer’s electrical components, a faulty board may not be sending power to the drive motor during the spin cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance’s wiring diagram.

Door or lid not closing properly

Make sure the lid or door is closed completely. Remove any obstructions. Confirm the door strike on the door or lid is not broken. If it is broken, you will need to replace the door strike.

Insufficient water supply

Make sure the water supply is flowing into the tub. If the water supply is slow or not entering the tub at all, the washer will stop ahead of the spin cycle while waiting for the tub to fill. This can be caused by a clogged water inlet valve, the main water supply valve being partially closed, or low water supply pressure from the home.

Kenmore Washing Machine Stator Assembly

The stator interacts with the rotor to create a strong electromagnetic field which rotates the tub in either direction. If the windings on the stator are damaged, the washer will not spin or agitate. Check the stator for damaged windings or other defects.

Kenmore Washing Machine Rotor Assembly

The rotor interacts with the stator to create a strong electromagnetic field, which rotates the tub in either direction. If the magnets on the rotor are damaged, or any part of the rotor is defective, the washer may not spin or agitate. To determine if the rotor is defective, inspect the rotor for damage. If the rotor is damaged, replace it.

Kenmore Washing Machine Shift Actuator

A shift actuator is the component used on top-load washers to change the tub rotation from agitate to spin. If the tub is not spinning at all, a broken shift actuator may be responsible. You should inspect the component for damage and replace if necessary.

Kenmore Washing Machine Tub Bearing

The tub bearing is mounted in the middle of the outer tub of the washing machine. The tub bearing helps to keep the inner tub spinning smoothly. If the tub bearing is defective, it can lock up and prevent the washer from spinning. The washer may also make a loud rumbling noise. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing both the outer tub and bearing as an assembly.

Kenmore Washing Machine Tub Seal and Bearing Kit

The tub bearing and seal is mounted in the middle of the outer tub of the washing machine. The tub bearing helps to keep the inner tub spinning smoothly. If the tub bearing is defective, it can lock up and prevent the washer from spinning. The washer may also make a loud rumbling noise. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing both the outer tub and bearing.

Kenmore Washing Machine Drain Pump

A washing machine drain pump assists in removing the water from the tub by forcing the water through a drain hose to a laundry tub or drain pipe. Since water may be drained from the tub multiple times during a wash cycle, a defective drain pump may interrupt operation and prevent the tub from spinning during the spin cycle. If there is still water in the tub after the washer stops, inspect the drain pump for any obstruction. You can also use a multimeter to test the drain pump for electrical continuity to help determine if the pump is able to function or not.

Kenmore Washing Machine Rear Drum with Bearing

The rear drum has a bearing or bearings in it to keep the inner tub spinning smoothly. If the tub bearing system is defective the washer can become very noisy and the tub can stop spinning. On some machines bearings are sold separately from the rear drum, however we recommend replacing both the outer drum and bearing as an assembly if the manufacturer offers the components together because removing and pressing in the new bearing can be exceptionally difficult. Be aware that replacing the outer tub and bearing is also not easy and can be very costly. 

Kenmore Washing Machine Bearing

The bearing is mounted in the middle of the outer tub. The bearing helps to keep the inner tub spinning smoothly. If the tub bearing is defective, and the bearing is sold separately, replace it. If the bearing is not available separately, replace the outer tub and bearing as an assembly. Replacing the outer tub and bearing is a difficult and costly repair—if the bearing is defective, consider replacing the entire washing machine.

Kenmore Washing Machine Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

Kenmore Washing Machine Basket Drive

The basket drive sits on top of the transmission and engages with the inner tub. If the transmission is engaging to spin, and the outer tub spins slowly or does not spin at all, the spin tube tabs may be stripped. Alternatively, the drive block on the spin tube may be stripped. Inspect both the spin tube tabs and the drive block. If the spin tube tabs and drive block are not worn out, the clutch pads on the basket drive are likely worn out. If the clutch pads are worn out, you must replace the basket drive.

Kenmore Washing Machine Door Strike

The washing machine door or lid will need to be closed for the washer to go into the spin cycle. If the door or lid strike is broken, it won’t be able to engage with the lock or latch assembly and won’t signal the appliance that the door or lid is fully closed. Inspect the strike for damage and replace if necessary.

Kenmore Washing Machine Transmission

The washer transmission might be worn out or defective. Transmissions have gears in them that can fail causing the washer to not spin. However, this is almost never the case. Before replacing the transmission, first check all of the other more commonly defective parts.

Kenmore Washing Machine Door Lock

Inspect the door strike assembly for damage. If the door strike is broken, replace it. The door strike is not repairable—if it is broken, you must replace it.

Continue reading

Kenmore Washer Leaks

Kenmore Washer Major Issues

Kenmore Washer Leaks

Kenmore Washing Machine Drain Pump

The drain pump pumps water out the drain hose. If the drain pump is cracked or damaged, or if the bearings are worn out, the drain pump may leak water. The drain pump is not repairable—if the pump is leaking water, replace it.

Kenmore Washing Machine Hose

Hoses apart from the fill hose or drain hose could be reponsible for a leaking washer. You should inspect all of the appliance’s hoses, such as tub-to-pump hoses, for damage or loose connections and replace if necessary.

Kenmore Washing Machine Tub Seal and Bearing Kit

The tub seal might be torn, causing water to leak from the seal. If the tub seal is leaking water, water may leak through the tub seal and into the tub bearings. This can cause the bearings to fail. For this reason, if the tub seal is leaking water, replace both the tub seal and the tub bearings. Be aware that this is a complicated repair and will require disassembling most of the washer.

Kenmore Washing Machine Tub Seal

The tub seal might be torn, causing water to leak from the seal. If the tub seal is leaking water, water may leak through the tub seal and into the tub bearings. This can cause the bearings to fail. For this reason, if the tub seal is leaking water, replace both the tub seal and the tub bearings. Be aware that this is a complicated repair and will require disassembling most of the washer.

Kenmore Washing Machine Dispenser Drawer

If a washer is leaking water, you should confirm the dispenser drawer is completely closed and free of damage. If the drawer is cracked, the component could be responsible for the leak and should be replaced.

Wrong type or incorrect amount of detergent

If you have a front-load washer, be certain that you are using an HE – high efficiency – detergent. HE detergent is formulated to be low-sudding and to be used with the lower water levels utilized by front-load washers. Front-load washers have a small overflow system usually on the back of the appliance. If you have too many suds, they are probably escaping from there.

Kenmore Washing Machine Transmission

Since the transmission shaft extends into a top-load washer’s inner tub, a transmission bearing or tub seal that is damaged could potentially cause the tub to leak near the motor area. For some models, these components may only be sold as an assembly, you may need to replace the entire transmission assembly to solve the leaking problem.

Kenmore Washing Machine Door Boot Seal

The door boot seal might be torn, causing water to leak from the seal. If the boot seal is torn, replace it.

Kenmore Washing Machine Tub-to-Pump Hose

The tub-to-pump-hose might be split or torn. If the tub-to-pump-hose is damaged, replace it. Do not attempt to cut off the damaged piece of hose and stretch the hose to fit the pump. Stretching the hose will put strain on the remainder of the hose and may cause the hose to suddenly rupture.

Kenmore Washing Machine Boot Seal Retaining Ring

The boot seal retaining ring is the component used to secure the door boot seal on front-load washing machines. If the retaining ring is broken or missing, the boot seal can become dislodged and allow water to leak out through the closed door during operation. Inspect the boot seal retaining ring for damage and replace if necessary.

Kenmore Washing Machine Water Inlet Valve

A washing machine water inlet valve allows water to fill the tub prior to the agitation and rinse cycles. If water is leaking out of the washer during a fill cycle, it’s likely the water inlet valve or a hose connected to it is damaged. Inspect the valve housing for any cracks and the attached hoses for holes or tears and replace if necessary.

Kenmore Washing Machine Drain Hose

The drain hose may be leaking. The drain hose most commonly leaks from the connection between the pump and the back of the washer. If the washer is pushed too far against the wall, the hose can rub against the wall and form a leak. Inspect the drain hose for leaks. If the drain hose is leaking, replace it.

Kenmore Washing Machine Fill Hose

Inspect the hot and cold fill hoses to confirm the the hoses are securely fastened to both the home’s water supply valves and the washing machine’s water inlet valve intake ports. You should also confirm the hoses have no holes or tears. It is recommended that the fill hoses be replaced every five years regardless of condition.

Continue reading

Kenmore Washer Loud Noises

Kenmore Washer Major Issues

Kenmore Washer Loud Noises

Kenmore Washing Machine Tub Bearing

The tub bearing is mounted in the middle of the outer tub. The tub bearing helps to keep the inner tub spinning smoothly. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing both the outer tub and bearing as an assembly if the manufacturer offers the components together.

Kenmore Washing Machine Tub Seal and Bearing Kit

The tub bearing is mounted in the middle of the outer tub. The tub bearing helps to keep the inner tub spinning smoothly. If the washer is noisy during the spin cycle or is leaking from the bottom of the tub near the transmission, the tub seal and bearing are likely defective. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing the outer tub and bearing at the same time.

Kenmore Washing Machine Rear Drum with Bearing

The rear drum has a bearing or bearings in it to keep the inner tub spinning smoothly. If the tub bearing system is defective the washer can become very noisy. On some machines bearings are sold separately from the rear drum, however we recommend replacing both the outer drum and bearing as an assembly if the manufacturer offers the components together because removing and pressing in the new bearing can be exceptionally difficult. Be aware that replacing the outer tub and bearing is also not easy and can be very costly. 

Kenmore Washing Machine Bearing

The tub bearing is mounted in the middle of the outer tub. The tub bearing helps to keep the inner tub spinning smoothly. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing both the outer tub and bearing.

Improperly balanced load

Confirm the load is balanced. If there are light items and heavy items in the same load the tub will spin out of balance. Wash items with aproximately the same weight together to better balance the load. One or two items will likey shift to one side and cause the tub to go out of balance. You may have to add more items to even out the load.

Washer not level

The washer should be level with the feet sitting firmly on a solid floor. Level the appliance and adjust the legs if necessary.

Kenmore Washing Machine Drive Pulley

The drive pulley might be worn out, cracked, loose or bent. Remove the drive pulley and inspect it carefully. If the drive pulley is damaged or defective, replace it.

Kenmore Washing Machine Shock Absorber

Many front-load washer tubs use shock absorbers to dampen tub movement during operation. If one of the shock absorbers becomes dislodged or breaks, the tub may begin shaking and hitting the sides of the washer cabinet, making a loud noise when the appliance is in the wash or spin cycle. It is recommended to replace all of the shock absorbers at the same time to reduce uneven wear.

Kenmore Washing Machine Suspension Rod

A top-load washer tub is usually supported by four suspension rods. If one of the suspension rods becomes dislodged or breaks, the tub may begin shaking and hitting the sides of the washer cabinet, making a loud noise during operation. Suspension rods will often come in a set of four and it is recommended to replace all four of the rods at the same time to reduce uneven wear.

Foreign objects in the tub or pump

Foreign objects such as coins or safety pins may be in the tub or pump. Inspect the tub for foreign objects that may be rattling around. Most front-load washers have a cleanout to keep items from getting to the pump impeller. Check the cleanout if needed.

Kenmore Washing Machine Motor Coupling

The motor coupling might have failed. The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.

Kenmore Washing Machine Clutch

The clutch assembly makes the connection between the transmission and the inner tub. It helps the tub to gradually get up to the proper spin speed. As the clutch wears out over time, it may become loud during the spin cycle or just after the spin cycle finishes. The clutch is not repairable—if the clutch is worn out, replace it.

Kenmore Washing Machine Drive Belt

The drive belt might be defective. Over time, the drive belt can dry or burn out and starts to crack. Eventually, a piece of the belt can break off, causing the belt to make a loud noise whenever the motor is running. To determine if the drive belt is broken, inspect the drive belt. If the drive belt is broken or damaged, replace it.

Kenmore Washing Machine Belt Kit

One of the drive belts might be defective. Over time, the drive belt can dry out and start to crack or burn. Eventually, a piece of the belt can break off, causing the belt to make a loud noise whenever the motor is running. To determine if the drive belt is broken, inspect the drive belt. If the drive belt is broken or damaged, replace it.

Kenmore Washing Machine Shift Actuator

A shift actuator is the component used on top-load washers to change the tub rotation from agitate to spin. If the washer is making a loud noise during operation, you should inspect the shift actuator for wear, damage, or noise and replace if necessary.

Kenmore Washing Machine Transmission

The washer transmission might be worn out or defective. Transmissions have gears in them that can fail causing the washer to to be noisy during operation. However, this is almost never the case. Before replacing the transmission, first check all of the other more commonly defective parts.

Kenmore Washing Machine Drain Pump

If the washer is making a loud noise while draining, the drain pump might be clogged or defective. Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.

Kenmore Washing Machine Drive Motor

The drive motor bearings might be worn out. Washer motors are normally very quiet during operation. To determine if the washer motor is defective, remove the drive belt from the washer and then run the motor. If the motor is still loud, this indicates that the drive motor is defective and needs to be replaced.

Kenmore Washing Machine Water Inlet Valve

If the washer is noisy or loud, particularly when the washer is filling, the water inlet valve may be at fault. Over time, mineral deposits can build up inside the valve and cause a restriction. If the water inlet valve is restricted, it will make noise during the fill cycle. If the water inlet valve is defective, replace it. Do not attempt to repair the water inlet valve—taking apart the valve makes it susceptible to failure.

Continue reading

Kenmore Washer Drainage Problems

Kenmore Washer Major Issues

Kenmore Washer Drainage Problems

01 – Kenmore Washing Machine Drain Pump

Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.

02 – Kenmore Washing Machine Control Board

Since a washing machine control board provides voltage to nearly all of the washer’s electrical components, a faulty board may not be sending power to the drain pump during the drain cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance’s wiring diagram. If no voltage is present when the washer is in the drain cycle, it’s likely the control board is defective and will need to be replaced.

03 – Kenmore Washing Machine Timer

On some washing machine models, a timer is used to determine when voltage is to be sent to the washer’s electrical components. A faulty timer may not be sending power to the drain pump during the drain cycle. You can inspect the timer for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance’s wiring diagram. If no voltage is present when the washer is in the drain cycle, it’s likely the timer is defective and will need to be replaced.

04 – Drain hose is clogged or kinked

Check to see if the drain hose is kinked or crushed. If your washer “dances” during cycles, it may have moved and kinked the hose. The drain hose could be clogged with lint or hair. You can use a thin, long-handled brush to clean the hose.

05 – Door lock or door latch obstructed

Remove any debris in the door lock or latch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.

06 – Obstructed Lid switch assembly or Door lock

Remove any debris in the door lock or lid switch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.

07 – Kenmore Washing Machine Suspension Rod

If a top-load washer is not completing a cycle in addition to not draining, a broken suspension rod could be making the tub unbalanced and unable to spin or agitate properly. Inspect the suspension rods for damage and replace if necessary – it is recommended that all suspension rods be replaced at the same time for more even wear.

08 – Kenmore Washing Machine Lid Switch Assembly

The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not drain. To determine if the lid switch assembly is defective, use a multimeter to test each of the lid switches for continuity. If a lid switch does not have continuity, replace it.

09 – Kenmore Washing Machine Water Pump Belt

Some older washing machines are equipped with a water pump belt. If the water pump belt is broken or worn out, the washer will not drain. Check the belt and replace it if it shows signs of excessive wear.

10 – Kenmore Washing Machine Main Control Board

Since a washing machine’s main control board provides voltage to nearly all of the washer’s electrical components, a faulty board may not be sending power to the drain pump during the drain cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance’s wiring diagram. If no voltage is present when the washer is in the drain cycle, it’s likely the control board is defective and will need to be replaced.

11 – Kenmore Washing Machine Water Pump

Sometimes, small objects or articles of clothing can get caught in the water pump which can prevent the component from pumping the water out of the tub through the drain hose. To determine if anything is blocking the water pump, remove the pump and check it for obstructions. If the water pump is clear of obstructions, but is still noisy during the drain cycle, replace the pump.

12 – Clogged Pump or Hose

Foreign objects such as lint, coins, or safety pins may be in the pump. Most front-load washers have a clean-out to keep items from getting to the pump impeller. Check the clean-out if applicable.

13 – Kenmore Washing Machine Drain Hose

First, check the drain hose to determine if it is kinked, twisted, or bent. If the drain hose is bent, straighten it out. In addition, remove the drain hose and check it for obstructions. If the drain hose has any obstructions, try to remove them. If necessary, replace the drain hose.

14 – Kenmore Washing Machine Coin Trap

Some washers are equipped with a coin trap to trap any foreign objects that enter the drain. The coin trap should be checked and cleaned periodically. If debris continues to accumulate in the coin trap, the coin trap will become clogged, and the washer will not drain properly. If the washer won’t drain or is not draining properly, and the washer has a coin trap, remove the coin trap and clean it thoroughly.

15 – Kenmore Washing Machine Door Latch

The door latch secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the washer door is not latched shut, the door switch prevents the washer from operating. If the door latch is defective, the washer may not go into the drain cycle. The door latch can fail either mechanically or electrically. Inspect the latch for damage. If the latch is damaged or does not latch properly, replace it. To determine if the door latch has failed electrically, consult your washer’s diagram and use a multimeter to test each of the door latch switches, if applicable, for continuity. If one of the switches does not have continuity, replace the switch.

16 – Kenmore Washing Machine Door Lock

Inspect the door strike assembly for damage. If the door strike is broken, replace it. The door strike is not repairable—if it is broken, you must replace it.

Continue reading

Kenmore Washer Failure to Agitate

Kenmore Washer Major Issues

Kenmore Washer Failure to Agitate

01 – Kenmore Washing Machine Agitator Repair Kit

If the washer won’t agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit.

02 – Kenmore Washing Machine Drive Block or Bell

The drive block connects the washer transmission to the agitator. If the drive block is worn out, the transmission shaft will still move back and forth, but the agitator will only move slightly or will not move at all. Inspect the drive block for damage. If the drive block is worn out, stripped, or damaged, replace it.

03 – Lid Not Fully Closed

On most top load machines the washer will not agitate or spin without the lid being fully closed. Close the lid after loading the washer and ensure there are no obstructions.

04 – Kenmore Washing Machine Motor Coupling

The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.

05 – Kenmore Washing Machine Drive Belt

Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.

06 – Kenmore Washing Machine Water Inlet Valve

Water Inlet Valve

07 – Incoming Power Problem

Confirm the washer is plugged in and there is power at the wall receptacle. You can plug another small appliance into the recepticle to confirm there is power. If there is no power, confirm the circuit breaker has not tripped.

08 – Kenmore Washing Machine Control Board

Since a washing machine control board provides voltage to nearly all of the washer’s electrical components, a faulty board may not be sending power to the drive motor during the wash cycle, resulting in the washer not agitating. If power is not reaching the drive motor, you should first confirm the lid or door switch test properly with a multimeter. If the lid or door switch is working properly, the control board is likely at fault. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance’s wiring diagram.

09 – Kenmore Washing Machine Transmission

Remove the agitator or wash plate and observe if the agitator shaft turns during the wash cycle. If it doesn’t, the washer transmission might be worn out or defective. Transmissions have gears in them that can fail causing the washer to not agitate. However, this is almost never the case. Before replacing the transmission, first check all of the other components in this troubleshooting guide. If the motor is turning the transmission, but the washer won’t agitate, consider replacing the transmission.

10 – Kenmore Washing Machine Motor Control Board

The motor control board provides power to the motor. If the motor control board is defective, the washer may not work properly or may not work at all. First, check the control board for burned out components. To determine if the motor control board is defective, ensure that the control board is providing power to the motor. If the control board has power, but is not providing power to the motor, replace it.

11 – Kenmore Washing Machine Clutch

The washing machine’s clutch assembly makes the connection between the transmission and the inner tub to drive the agitator and spin the tub. Remove the agitator or wash plate and observe if the agitator shaft turns during the wash cycle. If it doesn’t, the clutch might be worn out or defective. Since the clutch is not repairable, you will need to install a new clutch or clutch band kit to fix the problem.

12 – Kenmore Washing Machine Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

13 – Kenmore Washing Machine Door Lock

The door lock secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the door lock is defective, the washer door will not latch properly. The door lock can fail either mechanically or electrically. Inspect the door lock for damage. If the door lock is damaged or does not latch properly, replace it. To determine if the door lock has failed electrically, use a multimeter to test each of the door lock switches for continuity.

14 – Kenmore Washing Machine Stator Assembly

The stator interacts with the rotor to create a strong electromagnetic field which rotates the tub in either direction. If the windings on the stator are damaged, the washer will not spin or agitate. Check the stator for damaged windings or other defects.

15 – Kenmore Washing Machine Suspension Rod

Suspension Rod

16 – Kenmore Washing Machine Lower Agitator

The lower agitator might be damaged or stripped away where it connects to the drive system inside. To determine if the lower agitator is stripped inside remove it from the washer and inspect for damage or wear.

17 – Kenmore Washing Machine Upper Agitator

The upper agitator might be damaged or stripped out at the lower agitator connection point. Inspect the agitator for damage or wear around the connection point.

18 – Kenmore Washing Machine Agitator Assembly

The agitator might be damaged or stripped away where it connects to the drive system inside. To determine if the agitator is stripped inside remove it from the washer and inspect for damage or wear.

19 – Kenmore Washing Machine Washplate

If the washing machine will not agitate correctly the washplate might be damaged and stripped off the drive shaft. The agitator can be removed to check out the washplate connection point.

20 – Kenmore Washing Machine Shift Actuator

A washing machine shift actuator is the component that causes the transmission to change between agitation and spinning modes. If the shift actuator is defective, the transmission may be stuck in the spin mode resulting in the washer not agitating. To help determine this, remove the agitator or wash plate and observe if the agitator shaft turns during the wash cycle. If it doesn’t, it’s possible the shift actuator is faulty.

21 – Kenmore Washing Machine Main Control Board

Since a washing machine’s main control board provides voltage to nearly all of the washer’s electrical components, a faulty board may not be sending power to the drive motor during the wash cycle, resulting in the washer not agitating. If power is not reaching the drive motor, you should first confirm the lid or door switch test properly with a multimeter. If the lid or door switch is working properly, the control board is likely at fault. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance’s wiring diagram.

Continue reading

Kenmore Washer Major Issues

Kenmore Washer Major Issues

Kenmore Washer Major Issues

Kenmore is a well-known brand synonymous with quality and innovation when it comes to home appliances. Their washers have been trusted by countless households for their efficient cleaning and durability. However, like any appliance, Kenmore washers can face major issues that disrupt your laundry routine.

Facing Kenmore Washer Major Issues? We Can Help!

If your Kenmore washer is experiencing major issues such as not agitating, failing to drain, making unusual noises, or exhibiting any other problem, you don’t need to worry. The expert technicians at Appliance Repair Los Angeles specialize in repairing and servicing Kenmore washers. We have the knowledge and experience to diagnose and resolve major problems quickly, ensuring your Kenmore washer runs smoothly once more.

  1. Failure to Agitate
  2. Drainage Problems
  3. Loud Noises
  4. Leaks
  5. Spin Cycle Issues
  6. Control Panel Malfunctions
  7. Unbalanced Loads
  8. Overheating
  9. Failure to Start
  10. Worn Belts or Pulleys

Don’t let washer problems disrupt your daily life. Contact us at 323-792-1970 for prompt and effective assistance with your Kenmore washer issues. Our team is dedicated to keeping your laundry routine on track.

Continue reading