Jenn-Air Refrigerator is producing a burning smell

Jenn-Air Refrigerator is producing a burning smell

Jenn-Air Refrigerator Light Bulb

Make sure the light is not staying on when the door is closed. A regular incandescent bulb can get hot and produce a burning smell.

Jenn-Air Refrigerator Compressor

The compressor start device, also known as a start relay or start relay and overload kit, may have failed. This will usually cause the compressor to not start. If the burning smell is coming from the compresser area check the start device. If the start device smells burnt, or the compressor is trying to start but can’t, the start device is likely bad and will need to be replaced.

Jenn-Air Refrigerator Power Cord

Inspect the power cord prongs and wall receptacle for burn marks. The cord should plug tightly into the receptacle. A power cord that is hot is a sign of a bad connection. If the power cord is burnt or damaged it will need to be replaced. If the cord is loose in the receptacle, the receptacle will need to be replaced by a licensed electrician.

Jenn-Air Refrigerator Condenser Fan Motor

If the burning smell appears to be coming from the exterior of the refrigerator, it’s possible the condenser fan motor is wearing out or overheating. You should inspect the component for any burn marks, especially near the wire connection points, and use a multimeter to test the motor for electrical continuity to help determine if the component has burned out.

Jenn-Air Refrigerator Wire Connector

Inspect the wiring and connectors in the area of the smell. A bad connection or pinched or shorted wire can produce a burning smell.

Jenn-Air Refrigerator Control Board

If one of the components has failed it can produce a burning smell from that area. Look for a stuck fan motor or a shorted control board.

Jenn-Air Refrigerator Light Switch

A regular incandescent bulb can get hot and produce a burning smell, especially if the light switch has shorted closed leaving the light illuminated even with the refrigerator door closed. You can use a multimeter to test the light switch for electrical continuity. If the switch has continuity both before and after the switch has been actuated, it has shorted closed and will need to be replaced.

Jenn-Air Refrigerator Door Switch

A regular incandescent bulb can get hot and produce a burning smell, especially if the door switch has shorted closed leaving the light illuminated even with the refrigerator door closed. You can use a multimeter to test the door switch for electrical continuity. If the switch has continuity both before and after the switch has been actuated, it has shorted closed and will need to be replaced.

Jenn-Air Refrigerator Evaporator Fan Motor

If the evaporator fan blade won’t turn, the motor windings can overheat and produce a burning smell. You should confirm the fan blade can turn freely and replace the evaporator fan motor if defective.

Jenn-Air Refrigerator Start Device

A start device, like a start relay, works in conjunction with the start winding to start the compressor. If the start device has shorted, it can overheat and produce a burning smell. Inspect the start device for any damage and replace if necessary.

Jenn-Air Refrigerator Main Control Board

If the main control board has shorted it can produced a burning smell. You can inspect the board for any burn damage and replace if necessary.

Jenn-Air Refrigerator control panel not working

HAS THE POWER RECENTLY GONE OUT?

The power outage indicator lets you know if the power supply to the refrigerator has been cut off and the freezer temperature has risen to 18°F (-8°C) or higher. When power has been restored, “PO” repeatedly flashes on the display screen and the red Power Outage icon appears. When the indicator is on, all other control and dispenser functions are disabled until you confirm that you are aware of the power outage.

IS THE REFRIGERATOR IN SHOWROOM OR DEMO MODE?

This mode (on some models) is used when the refrigerator is on display in a retail store or if you want to turn the cooling off and deactivate all other functions except interior lighting. In this mode the control panel will not respond to most commands.

If you unintentionally turn on Showroom mode, the word “Showroom” will light up on the display (on some models). The sequence for exiting showroom mode varies by model, so please refer to your Owner’s Manual for full instructions.

IS THE REFRIGERATOR IN SABBATH MODE?

Sabbath Mode (on some models) is designed for those whose religious observances require turning off the lights and dispensers. In Sabbath Mode, the temperature set points remain unchanged, but the interior and dispenser lights turn off, all sounds and alarms are disabled, the dispenser display screen backlight turns off, and the dispenser pads are disabled

The sequence for exiting Sabbath mode varies by model, so please refer to your Owner’s Manual for full instructions.

RESET THE REFRIGERATOR

If the control panel is still not responding, try resetting the refrigerator as instructed below. If the problem persists, schedule service.

RESET POWER TO THE PRODUCT:

Power unit down by turning off the circuit breaker(s) or unpluging the product for 5 – 10 minutes.
Power unit up by turning on the circuit breaker(s) or plugging the product back in.
Ensure the cooling function is turned on.
Test the control panel functionality.

Jenn-Air Refrigerator coffee maker not working

Jenn Air Refrigerator Water Supply Tube

Make sure you are getting cold water at the dispenser. If not, check that the water supply to the refrigerator is turned on. If the water flow is slow, try replacing the water filter; the water filter should be replaced every 6 months.

Jenn Air Refrigerator Pin

After each use the brewing module should be removed and rinsed with water. If the upper or lower pin gets clogged, you can use a paper clip to clean out the holes.

Brewer Not Installed Properly

With the brewing module inserted on the rails, the brewer’s name plate must be facing the user and must be removed and reinstalled to dispense another cup.

Jenn-Air Refrigerator light not working

HAS THE DOOR(S) BEEN OPEN FOR AN EXTENDED PERIOD OF TIME?

If the door(s) have been opened for longer than 10 minutes, the interior lights will automatically turn off. To reset the lights close all the doors.

IS THE DOOR SWITCH BEING ACTIVATED?

The interior lights in your refrigerator are controlled by the door switch. This switch is activated when the door is opened and closed. If the switch is not being engaged properly, it could cause the interior lights to remain off. The door switch location varies by model number, but in most refrigerators, it can be found either near the top or bottom of the door opening.

To ensure proper door switch contact check the following:

The refrigerator is level and doors are properly aligned
Ensure there are no magnets or electronic devices (Speaker, CoolVox, etc) within 3 inches of the door switch

For specific installation instruction information, for your model, please see the Owner’s Manual.

IS THE WIRING HARNESS UNPLUGGED?

If the refrigerator was recently moved or installed and the doors were removed, check to make sure the wiring plug is properly connected. The wiring plug can be found under the top hinge cover. Reminder – Unplug refrigerator or disconnect power before checking. For complete instructions on how to remove the hinge cover and the wiring plug, please see your Installation Instructions.

IS THE REFRIGERATOR IN SABBATH MODE?

Sabbath Mode is designed for the traveler or for those whose religious observances require turning off the lights. By selecting this feature, the temperature set points remain unchanged, but the control panel lights, interior lights, and control audio turn off. For most efficient operation, it is recommended to exit the Sabbath Mode when it is no longer required.

If you unintentionally turn on Sabbath mode, the word “Sabbath” will light up on the display. Entering and exiting Sabbath mode varies by model, so please reference the Owner’s Manual for specific instructions for this model.

DOES THE LIGHT BULB NEED TO BE REPLACED?

Most new refrigerators are equipped with LED light bulbs which do not need to be replaced. If your refrigerator or freezer compartment has a traditional light bulb check to see if the light bulb is loose in the socket and tighten if needed. If the bulb needs to be replaced, be sure to replace it with an appliance bulb of the same size, shape, and wattage (no greater than 40 watts). Not all appliance bulbs will fit your refrigerator/freezer.

Jenn-Air Refrigerator ice maker overflowing

If you’ve been having problems with your ice maker overflowing, you may be wondering what’s going on. There are several reasons why this might be happening, and in this blog post, we will discuss some of the most common ones. We’ll also provide tips on how to fix the issue and keep your ice maker running smoothly!

Why Is Your Ice Maker Overflowing?

There are several possible reasons for your refrigerator ice maker overflowing, let’s talk about the 3 most common ones!

Low Water Pressure in Home

One of the most common reasons for an ice maker overflowing is low water pressure in the home. If the water pressure is too low, it can cause the ice maker to fill too slowly and eventually overflow. If you see one large sheet of ice, this is likely a low-pressure issue.

To fix this issue, you’ll need to increase the water pressure in your home to at least 20psi. Contact your local plumber to come out and take a look at your home water pressure if you suspect it may be too low.

Once the water pressure is increased, the ice maker should start working properly again.

Problematic Water Inlet Valve

Another common issue that your ice maker overflows is a faulty water inlet valve. This valve is responsible for regulating the flow of water into the ice maker, and if it’s not working properly, it can cause the ice maker to fill too quickly and overflow. The results will be similar to the low-pressure issue, but if your pressure is fine this is likely what you’re dealing with.

If you suspect that the water inlet valve is the problem, you’ll need to replace it. We suggest calling a professional ice maker repair technician to diagnose and replace your water inlet valve if you suspect it is the cause of your ice maker overflowing.

Faulty Ice Maker Assembly

If the ice maker assembly is faulty, it can make it so your ice maker makes too much ice. This is not a common problem, but it can happen if the ice maker assembly becomes damaged or worn out. The ice maker assembly malfunctioning can cause a variety of issues, including your ice maker overflowing with ice. So if you’re not having any luck with other solutions, your problem probably lies here.

To fix this issue, you’ll need to replace the entire ice maker assembly. This is a pretty big job, so unless you’re very confident in your DIY skills, we recommend calling a professional.

Jenn-Air Refrigerator ice and water dispenser not working

Jenn Air Refrigerator Dispenser Actuator

The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.

Jenn Air Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.

Jenn Air Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.

Jenn Air Refrigerator Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Doors not closing properly

Check to make sure all drawers and ice buckets are pushed in properly. Be sure the refrigerator doors are completely closed. There should be no visible gap around the door gasket.

Jenn Air Refrigerator Water Filter Housing

On many refrigerators, the incoming water will pass through a water filter before reaching the dispenser or the ice maker fill tube. If the water filter housing is damaged, water may not flow through the housing when the filter is installed. Inspect the water filter housing for damage and confirm it is properly seated. If necessary replace the damaged housing with a new one.

Jenn Air Refrigerator Main Control Board

The main control board might be defective. However, the control board is rarely at fault for this problem. Before replacing the control board, first check all of the dispenser components. If none of the dispenser components are defective, consider replacing the main control board.

Jenn Air Refrigerator Ice Maker Assembly

If just the refrigerator’s ice dispenser is not working, you should first confirm that the ice maker assembly is functioning properly and producing ice. Since many of the ice maker components are not sold separately, you may need to purchase and replace the entire ice maker assembly. Before replacing the ice maker assembly, check the water inlet valve, water line, and fan. If none of these parts are at fault, and the freezer temperature is at least 15 degrees Fahrenheit, replace the ice maker assembly.

Jenn Air Refrigerator Water Inlet Valve

A refrigerator water inlet valve will direct water to the dispenser as well as the ice maker fill tube. If the inlet valve is obstructed, the solenoid coils on the valve are defective, or the home’s water pressure is too low, the water valve will not work properly. The valve requires at least 20psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. If the water inlet valve does not have continuity, replace it.

Jenn-Air Refrigerator freezing food

Jenn Air Refrigerator Temperature Control Thermostat

The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). If the temperature control thermostat is not working properly, it may cause the refrigerant system to run longer than necessary. As a result, the refrigerator will be too cold. To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a click. If the thermostat clicks, it is not likely defective. If the thermostat does not click, use a multimeter to test the thermostat for continuity. If the temperature control thermostat does not have continuity at any setting, replace it.

Jenn Air Refrigerator Thermistor

The thermistor monitors the air temperature and sends the temperature reading to the control board. The control board then regulates power to the compressor and evaporator fan based on the thermistor readings. If the thermistor is defective, the compressor and evaporator fan may run too frequently. As a result, the refrigerator will be too cool. To determine if the thermistor is defective, test it with a multimeter. The thermistor resistance should change in conjunction with the refrigerator temperature. If the thermistor resistance does not change, or the thermistor does not have continuity, replace the thermistor.

Jenn Air Refrigerator Temperature Control Board

The temperature control board provides voltage to the compressor and fan motors. If the control board is faulty, it may send continuous voltage to the compressor or fan motors. As a result, the refrigerator will be too cool. Control boards are often misdiagnosed—before replacing the control board, first test all of the more commonly defective components. If none of the other components are defective, consider replacing the temperature control board.

Jenn Air Refrigerator Main Control Board

The main control board might be defective. However, the control board is very rarely the cause of the problem. Before replacing the control board, first test all of the more commonly defective components. If none of these components are defective, consider replacing the main control board.

Temperature set too cold

Adjust the refrigerator temperature control to a warmer setting. Many models have a recommended temperature setting displayed, usually between 34 and 38 degrees Fahrenheit. Wait 24 hours for the temperature to adjust appropriately.

Jenn Air Refrigerator Evaporator Fan Motor

The refrigerator’s evaporator fan motor draws air over the cold evaporator coils which chills the air. The air is then circulated through the refrigerator and freezer compartments to keep the temperature low enough to preserve food. If the evaporator fan motor is malfunctioning, the cold air from the freezer or refrigerator evaporator coils can migrate through the air ducts to the bottom of the refrigerator and freeze the food. You should try rotating the evaporator fan blades to see if they spin freely. If not, it’s likely the motor bearings have seized and the motor will need to be replaced. You can also use a multimeter to test the motor for electrical continuity. If the motor has no electrical continuity, the component won’t run and a new motor will need to be installed.

Food Items too close to the vents

Allow space between the air vents and the food. If certain foods are directly in front of the cold air vent they can freeze.

Jenn Air Refrigerator Control Board

The control board might be defective. However, the control board is very rarely the cause of the problem. Before replacing the control board, first test all of the more commonly defective components. If none of these components are defective, consider replacing the main control board.

Jenn Air Refrigerator Damper Control Assembly

The air damper control opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper does not close properly, it will let too much cold air into the refrigerator. Check the damper control to determine if it is broken or stuck open.

Jenn Air Refrigerator Damper

The damper opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper is stuck open, it will let too much cold air into the refrigerator. As a result, the refrigerator will be too cold. Check the damper to determine if it is broken or stuck open.

Jenn Air Refrigerator Temperature Sensor

The temperature sensor monitors the refrigerator temperature and signals the control board to direct voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable) to restart the cooling system when necessary. If the temperature sensor is not working properly, it may cause the refrigerant system to run longer than necessary. As a result, the refrigerator will be too cold. You can often use a multimeter to test the sensor for changes in resistance as the sensor is heated up or cooled down. If the component shows no changes in resistance, the sensor is faulty and should be replaced.

Jenn-Air Refrigerator leaking water

Clogged or Freezing Defrost Drain

If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. This water can eventually leak onto the floor. Check the defrost drain to determine if it is clogged or frozen. If the defrost drain is frozen, thaw the ice. In addition, flush the drain with hot water to ensure that it is clear of debris.

Jenn Air Refrigerator Door Gasket

If a refrigerator is leaking water outside the appliance, it’s possible a door gasket is damaged. A door gasket that does not form a proper seal to the refrigerator frame will allow warm humid air to enter the refrigerator or freezer compartment. This can create condensation which can then leak out the gap between the gasket and frame onto the floor. You should inspect the door gasket for any tears or twists and replace the gasket if necessary.

Jenn Air Refrigerator Water Tank Assembly

Inspect the water tank assembly for any leaks. Be aware that the leak may be very small and hard to find. If you discover a leak, replace the water tank. Do not attempt to repair the water tank—glue will not stick properly to the plastic of the tank.

Jenn Air Refrigerator Water Inlet Valve

The water inlet valve opens to supply water to the dispenser and icemaker. If the water inlet valve is cracked or has a loose fitting, water will leak from the valve. Inspect the water inlet valve for cracks, and make sure that it is tightly secured to the water supply line.

Jenn Air Refrigerator Water Filter Housing

Inspect the water filter housing for cracks. If you discover any cracks in the water filter housing, replace the housing.

Jenn Air Refrigerator Water Filter Head

The water filter head might be cracked, or the seal may be torn or missing. Inspect the water filter housing for cracks. If you discover any cracks in the water filter housing, replace it.

Jenn Air Refrigerator Water Line

If a refrigerator is leaking water behind the appliance, one of the water lines providing water to the dispenser or ice maker could be damaged. Over time, the plastic lines can become brittle and develop cracks. You should inspect the water line for any cracks or holes and replace the water line with a new one.

Jenn Air Refrigerator Ice Maker Assembly

A refrigerator leaking water inside the freezer compartment could be caused by a damaged ice maker assembly such as a cracked ice tray. The ice maker may also not be aligned under the fill tube properly, allowing water to drip into the freezer compartment. Inspect the ice maker assembly for any damage and replace the ice maker if necessary.

Jenn Air Refrigerator Hose Connector

If a refrigerator is leaking water behind the appliance, one of the water line hose connectors could be damaged. A hose connector is the component that joins two water lines together to provide a water supply to the dispenser or ice maker. Inspect the hose connectors for any cracks and replace if necessary.

Jenn Air Refrigerator Drain Pan

Self-defrosting refrigerators are equipped with a drain pan. The drain pan collects the water that melts from the evaporator coils. In order to evaporate the water in the drain pan, the condenser fan blows warm air from the condenser coils across the top of the drain pan. Because the condenser fan evaporates the water from the drain pan, the drain pan does not have to be emptied. However, if the drain pan is cracked, it will leak water as the defrost cycle is running. Inspect the drain pan for cracks. If the drain pan is cracked, replace it.

Cracked or broken supply lines

Check to see if the water supply line to the refrigerator is cracked or broken, if applicable. Replace the line if necessary. You can shut the water off at the valve until the faulty line is replaced.

Jenn Air Refrigerator Tube

Refrigerators will have drain tubes installed to guide condensation from the evaporator to a drain pan near the bottom of the appliance. If a drain tube is damaged or detached the condensation can leak onto the floor. Inspect any tubes for damage and replace if necessary.

Jenn Air Refrigerator Water Filter

The water filter might be not fitted properly on the filter housing. If the water filter is not fitted properly, water may leak from the filter. Remove and reinstall the filter to ensure that it is fitted properly.

Jenn-Air Refrigerator defrost drain clogged

Jenn Air Refrigerator Fan Motor

If the refrigerator’s defrost drain is clogged, it’s possible the evaporator fan motor is not working. If the evaporator fan is not running, cold air from the evaporator can migrate to the defrost drain causing ice buildup in the drain. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.

Clogged or Freezing Defrost Drain

The defrost drain might be clogged or frozen. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. You can use a turkey baster and warm water to help clear out a frozen defrost drain and tube. You should also make sure the drain tube trap is clear by the drain pan.

Jenn Air Refrigerator Drain Strap

Some defrost drains are outfitted with a drain strap. The drain strap is a small piece of copper or aluminum that attaches to the defrost heater and extends partway into the defrost drain. When the defrost heater turns on, heat is conducted through the drain strap to melt away any ice that may have accumulated further down in the defrost drain. If the drain strap is not in place, the defrost drain may be more likely to freeze over.

Jenn Air Refrigerator Evaporator Fan Motor

Jenn Air Refrigerator Drain Heater

Some refrigerators are equipped with drain heaters. Drain heaters prevent the water in the drain pan from re-freezing and clogging the defrost drain. If your drain heater is defective or is not in the proper position, the defrost drain might freeze over.

Jenn-Air Refrigerator is noisy or loud

Jenn Air refrigerators excel at running quietly. So when you notice your Jenn Air refrigerator making noise, it can be cause for concern. Not only are appliance noises distracting, but you want to be sure everything is OK.

We’ve compiled a list of the most common sounds you may hear from your refrigerator to help you troubleshoot. This will help differentiate between what you can fix yourself and when to call a professional.

Jenn Air Refrigerator Making Noise? Try This…

Nobody wants a noisy refrigerator squawking at them from the kitchen. Take a look at these different noises to figure out your next steps.

Buzzing Noise

My refrigerator is making a buzzing noise?! A Jenn Air refrigerator making noise that sounds like a buzzing or clicking sound is most likely coming from the water valve. You’ll hear this sound if the water valve is not connected to the water supply or when the ice maker is experiencing trouble.

Check the water supply line to ensure all connections are secure and that there are no kinks in the water line.

If the refrigerator is not connected to a water supply, make sure the ice maker is turned off. Depending on your model, the ice maker can be turned off either by raising the wire arm into the locked position or turning the ice maker switch to OFF inside the freezer.

Rattling Or Vibrating

A Jenn Air refrigerator rattling is not uncommon. The rattling is likely a result of one of the following:

Flow of water through the water line
Flow of refrigerant through the cooling system
Items stored on top of the refrigerator
The refrigerator not being level

The flow of water and refrigerant is part of normal operation and of no concern. However, if the refrigerator is too close to the wall, you may hear the water line rattling against the wall behind the refrigerator. To resolve this, just pull the fridge out a smidge to give the water line a bit more room.

If you have items stored on top of the refrigerator, remove the items to remove the rattling sound.

Check to see if the refrigerator is directly on the floor. If the leveling legs are not raising it off the floor, refer to your Use and Care Guide for directions for your specific model to adjust the leveling legs and level the refrigerator.

Thumping Sound

If you have a Jenn Air refrigerator making noise that sounds like thumping, you can breathe easy! Thumping can be heard during the normal operation and is usually caused by the water line during a fill cycle or the ice dumping into the ice bin.

Beeping

The door ajar alarm will cause a Jenn Air refrigerator beeping sound to alert you to the problem. The alarm will continue to beep every 2 minutes if left unattended.

Make sure all doors and drawers are completely closed, and that all door seals are clean and undamaged to turn off the alarm.

Squeaking Or Grinding

Is your Jenn Air refrigerator making noise like squeaking or grinding? Here are a few reasons why this happens:

Doors were not installed properly
Doors are rubbing against cabinets or other surfaces
Refrigerator is not level
Fan motor is obstructed or defective

Refer to your Use and Care Guide to check the installation instructions for the doors. Additionally, inspect all around the refrigerator and open the doors while observing the external hinge area to make sure the doors aren’t rubbing against anything.

Make sure the refrigerator is level. Your Use and Care Guide will have instructions to level the refrigerator based on your specific model.

Inspect the fan motors to ensure they are free from obstruction. If they are and the noise is coming from the fan motor, it may need to be replaced.

Troubleshooting doesn’t always do the trick. Noise may be a sign of a bigger problem, so if the noise continues, call the expert technicians