Call (323) 792-1970
Customer service:    323-792-1970

Jenn-Air Dishwasher Error Code 3-3 or F3E3

Jenn-Air Dishwasher Error Codes

Jenn-Air Dishwasher Error Code 3-3 or F3E3

If your Jenn-Air dishwasher is displaying the error code 3-3 or F3E3, it indicates an issue related to the Optical Water Indicator (OWI) calibration or a potential failure in the drain hose check valve. This can lead to the undesirable situation of dirty water backflowing into the dishwasher. Here’s a step-by-step guide to help you diagnose and resolve this error code on your own:

1. Initial Inspection:

  • Disconnect the dishwasher drain hose from the air gap or the garbage disposal (if no air gap is present).
  • Pour water through the drain hose to check if water backs up into the dishwasher tub.

2. Identifying the Issue:

  • If water backs up, it suggests a failed check valve in the drain hose connected to the drain pump. Replace the affected portion of the drain hose.
  • If no water backs up, proceed to reconnect the hose and move on to the Service Diagnostics Test.

3. Service Diagnostics Test:

  • Consult the tech sheet for your dishwasher model to run the Service Diagnostics Test. Follow the provided instructions carefully.
  • During the OWI test in diagnostic mode, observe the soil level indication. Low soil level is expected. If high soil level is indicated, proceed to the next steps.

4. OWI Sensor Maintenance:

  • Unplug the dishwasher from the power source.
  • Clean the OWI sensor thoroughly to ensure accurate readings. The OWI sensor is typically located within the dishwasher.

5. Reassembly and Calibration:

  • Reassemble the dishwasher components, ensuring all connections are secure.
  • Plug the dishwasher back in to restore electrical power.
  • Run the diagnostic test cycle to allow the electronic control board to calibrate the OWI sensor for the next cycle.

6. Normal Wash Cycle:

  • Run a normal wash cycle to test if the error code persists.

7. Error Code Still Present?

  • If the error code persists, consider replacing the thermistor/OWI sensor. This component may be faulty and causing the calibration issue.

By following these DIY steps, you can systematically identify and address the Jenn-Air dishwasher error code 3-3 or F3E3. Remember to always refer to your dishwasher’s tech sheet for model-specific instructions and guidelines. If the issue persists, it may be advisable to seek professional assistance.

Continue reading

Jenn-Air Dishwasher Error Code 3-2 F3E2

Jenn-Air Dishwasher Error Codes

Jenn-Air Dishwasher Error Code 3-2 F3E2

Encountering the error code 3-2 (F3E2) on your Jenn-Air dishwasher indicates a problem with the thermistor/OWI sensor, specifically a short circuit. Don’t worry; we’ve got a step-by-step guide to help you troubleshoot and potentially resolve this issue on your own.

What the Error Code Means:

The error code 3-2 (F3E2) suggests a shorted connection in the wiring between the electronic control board and the thermistor/OWI sensor. The thermistor/OWI sensor plays a crucial role in monitoring the temperature and optimizing the dishwasher’s performance.

DIY Troubleshooting Steps:

  1. Safety First: Before starting any troubleshooting, ensure the dishwasher is unplugged to guarantee your safety.
  2. Inspect Wiring:
    • Examine the wiring between the electronic control board and the thermistor/OWI sensor.
    • Look for visible signs of damage such as frayed wires or loose connections.
    • If you find any issues, repair or replace the wire harness.
  3. Undamaged Wiring:
    • If the wiring appears undamaged, proceed to the next step.
  4. Thermistor/OWI Sensor Inspection:
    • Locate the thermistor/OWI sensor. It is typically positioned near the dishwasher’s tub.
    • Carefully inspect the sensor for any visible damage.
    • If the sensor shows signs of wear or damage, it’s recommended to replace it.
  5. Replacement:
    • Purchase a compatible replacement thermistor/OWI sensor.
    • Follow the manufacturer’s instructions for installation, ensuring a secure and proper connection.
  6. Power Up:
    • Once you’ve completed the repairs or replacements, plug in the dishwasher and power it up.
    • Run a short cycle to check if the error code persists.

Note: If, after following these steps, the error code persists, it may be time to consult a professional technician for a more in-depth diagnosis and potential repairs.

By taking these DIY troubleshooting steps, you can potentially resolve the Jenn-Air dishwasher error code 3-2 (F3E2) related to the shorted thermistor/OWI sensor. Remember to always prioritize safety and, when in doubt, seek professional assistance.

Continue reading

Jenn-Air Dishwasher Error Code 3-1 or F3E1

Jenn-Air Dishwasher Error Codes

Jenn-Air Dishwasher Error Code 3-1 or F3E1

One of the common challenges faced by Jenn-Air dishwasher users is the Error Code 3-1 or F3E1, signaling a Thermistor/OWI Sensor Failure. The thermistor, responsible for measuring water temperature, and the OWI sensor, detecting debris levels in the water, play crucial roles in ensuring your dishwasher functions optimally. If you’ve encountered this error, here’s a detailed guide for a Do-It-Yourself (DIY) approach to troubleshooting and resolving the issue:

Step 1: Safety First

Before diving into any repairs, ensure the dishwasher is unplugged to disconnect it from electrical power. Safety is paramount during any DIY maintenance.

Step 2: Inspect the Wiring

The first area to investigate is the wiring between the electronic control board and the thermistor/OWI sensor. Carefully examine the entire length of the wiring, checking for any visible damage, fraying, or disconnection. If you spot any issues, proceed to repair or replace the wire harness.

Step 3: Repair or Replace the Wire Harness

If the wiring is damaged, it’s crucial to address it promptly. For a damaged wire harness, you have two options: repair or replace. If you’re confident in your electrical repair skills, carefully mend the damaged section. However, if the damage is extensive or if you’re uncertain, replacing the entire wire harness is a safer choice.

Step 4: Verify Wiring Integrity

After repairing or replacing the wire harness, perform a thorough check to ensure the wiring is securely connected at both ends – the electronic control board and the thermistor/OWI sensor. Proper connections are essential for accurate sensor readings.

Step 5: Inspect the Thermistor/OWI Sensor

If the wiring appears intact, shift your focus to the thermistor/OWI sensor. These components can degrade over time or due to external factors. Carefully remove the sensor and inspect it for any visible damage or corrosion. If you notice any issues, replace the thermistor/OWI sensor.

Step 6: Reassemble and Test

After addressing the wiring and sensor, reassemble the dishwasher components, ensuring everything is securely in place. Plug the dishwasher back in and run a test cycle to check if the error code persists. If the problem persists, it may be indicative of a deeper issue, and professional assistance may be necessary.

By following these DIY steps, you can tackle the Error Code 3-1 or F3E1 on your Jenn-Air dishwasher. Remember, if you’re uncomfortable with any step or if the problem persists, seeking professional help is always a viable option.

Continue reading

Jenn-Air Dishwasher Error Code 2-1 or F2E1

Jenn-Air Dishwasher Error Codes

Jenn-Air Dishwasher Error Code 2-1 or F2E1

If your Jenn-Air dishwasher displays the error code 2-1 or F2E1, it indicates a problem with a stuck button on the user interface control. Here’s a detailed guide to help you troubleshoot and potentially resolve the issue on your own:

1. Identify Unresponsive Buttons:

Check all the buttons on the user interface control for responsiveness. If you find one or more buttons not working, it’s a clear sign that there’s a stuck button issue.

2. Disconnect Power:

Unplug the dishwasher to disconnect electrical power. This is a crucial safety step before proceeding with any further actions.

3. Disconnect User Interface Control Wire Harness:

Locate the user interface control wire harness. Disconnect it to isolate the user interface control from the rest of the dishwasher’s electrical system.

4. Reassemble with Wire Harness Disconnected:

Reassemble the dishwasher door with the user interface wire harness still disconnected. Don’t close the door at this point.

5. Plug in and Power Up:

Plug in the dishwasher and wait at least 7 seconds for the electronic control board to power up completely. This step helps to reset the system.

6. Close the Door:

After the electronic control board has powered up, close the dishwasher door. If the electronic control no longer detects stuck buttons with the user interface wire harness unplugged, it will initiate the drain pump.

7. Observe Drain Pump Operation:

Listen for the drain pump. If it runs, it indicates that the issue lies with the user interface control. In this case, consider replacing the user interface control.

8. No Drain Pump Operation:

If the drain pump doesn’t run even with the user interface wire harness unplugged, it suggests that the electronic control board still detects stuck buttons. In such a scenario, replacing the electronic control board is recommended.

By following these steps, you can systematically diagnose and address the error code 2-1 or F2E1 related to a stuck button on the user interface control of your Jenn-Air dishwasher. If the issue persists or seems too complex, it’s advisable to seek professional assistance.

Continue reading

Jenn-Air Dishwasher Error Code 1-2 or F1E2

Jenn-Air Dishwasher Error Codes

Jenn-Air Dishwasher Error Code 1-2 or F1E2

If you’ve encountered Error Code 1-2 or F1E2 on your Jenn-Air dishwasher, it indicates a problem with the electronic control board. Here’s a detailed breakdown of the error and a step-by-step guide on how to troubleshoot it:

Error Code Description:

Error Code 1-2 or F1E2 signifies a malfunction in the electronic control board, a crucial component responsible for coordinating and regulating various dishwasher functions.

Troubleshooting Steps:

  1. Safety First: Before attempting any troubleshooting, ensure your safety. Disconnect the power supply to the dishwasher. You can do this by unplugging it or turning off the circuit breaker dedicated to the dishwasher.
  2. Wait for 5 Minutes: Give the dishwasher a brief break. Leave it without power for at least 5 minutes. This pause allows the electronics to reset.
  3. Restore Power: After the brief hiatus, reconnect the power supply to the dishwasher. Power it back on and observe the display.
  4. Check for Code Recurrence: Keep a close eye on the control panel. If Error Code 1-2 or F1E2 reappears, it indicates a persistent issue with the electronic control board.
  5. Replacement of Electronic Control Board: If the error persists, it’s time to consider replacing the electronic control board. This component is critical to the dishwasher’s operation, and a malfunctioning board can lead to various issues.
    • Consult your dishwasher’s manual for guidance on locating and accessing the electronic control board.
    • Order a replacement board compatible with your dishwasher model.
    • Follow the manufacturer’s instructions for safely replacing the electronic control board. This may involve removing the dishwasher’s front panel and accessing the control board compartment.

While the steps mentioned above are geared towards DIY troubleshooting, it’s crucial to recognize your comfort level with appliance repairs. If you feel uncertain or uncomfortable handling electronic components, it’s advisable to seek professional assistance. Certified technicians have the expertise to diagnose and resolve complex issues, ensuring the proper functioning of your dishwasher.

By understanding and addressing Error Code 1-2 or F1E2 promptly, you can potentially restore your dishwasher’s normal operation. Remember to prioritize safety and seek professional help if needed to ensure a thorough and accurate resolution.

Continue reading

Jenn-Air Dishwasher Error Code 1-1 or F1E1

Jenn-Air Dishwasher Error Codes

Jenn-Air Dishwasher Error Code 1-1 or F1E1

If your Jenn-Air dishwasher is displaying the error code 1-1 or F1E1, it indicates a stuck relay on the electronic control board. This issue can disrupt the normal functioning of your dishwasher, but fear not – we’ve got a step-by-step guide to help you troubleshoot and potentially resolve the problem yourself.

Error Description:

The error code signifies a malfunction in the electronic control board, particularly a stuck relay. A stuck relay can impede the proper communication between components, leading to operational disruptions.

  1. Power Off and On:

    Start by shutting off the power to the dishwasher. Wait for at least 5 minutes before restoring power. This simple step can sometimes reset the control board.

  2. Inspect Wiring for Damage:

    Examine the wiring connected to the control board for any visible damage, such as frayed or broken wires. If any issues are found, carefully repair or replace the damaged sections.

  3. Check Component Resistance:

    Consult the tech sheet located behind the bottom front toe panel of the dishwasher. Using this guide, measure the resistance through all components connected to the control board. Identify any components showing abnormal resistance or signs of damage.

  4. Replace Defective Components:

    If you find components with abnormal resistance or damage, replace them with compatible parts. This could include relays, switches, or other elements connected to the control board.

  5. Electronic Control Board Replacement:

    If the issues persist after checking and replacing components, it may be necessary to replace the electronic control board. Ensure you have the correct replacement part for your dishwasher model.

Before attempting any DIY repairs, always prioritize safety. Ensure the dishwasher is disconnected from the power source during inspections and repairs. If you are uncomfortable with any step or if the problem persists, it’s advisable to seek professional assistance.

Continue reading

Jenn-Air Dishwasher Error Codes

Jenn-Air Dishwasher Error Codes

Jenn-Air Dishwasher Error Codes

Jenn-Air is a renowned brand synonymous with innovation and quality in the appliance industry. Known for producing high-end dishwashers equipped with advanced features, Jenn-Air has set the standard for performance and reliability. However, like any sophisticated appliance, even the best may encounter occasional hiccups, leading to error codes that might perplex users.

Our blog aims to demystify the often-confusing world of error codes. Whether you’re facing issues with drainage, water temperature, or any other perplexing error code on your Jenn-Air dishwasher, we’ve got you covered. Our in-depth guides will help you understand the root causes and provide step-by-step solutions to get your appliance back in top-notch condition.

 

Error Code Description
1-1 or F1E1 Stuck relay on the electronic control board        Learn More
1-2 or F1E2 Defective electronic control board        Learn More
2-1 or F2E1 Stuck button on the user interface control        Learn More
3-1 or F3E1 Thermistor/OWI sensor failure        Learn More
3-2 F3E2 Shorted thermistor/OWI sensor        Learn More
3-3 or F3E3 OWI failed to calibrate or the drain hose check valve failed, allowing dirty water to backflow into the dishwasher        Learn More
4-4 or F4E4 Communication error between the electronic control board and the circulation pump motor        Learn More
5-1 or F5E1 Door switch failure        Learn More
5-2 or F5E2 Control detects door not opening        Learn More
6-1 or F6E1 Won’t fill        Learn More
6-2 or F6E2 Water inlet valve failure        Learn More
6-3 or F6E3 Suds or air are in the water pump        Learn More
6-4 or F6E4 The float switch is open        Learn More
6-7 or F6E7 Flowmeter failure        Learn More
6-8 or F6E8 Water softener regeneration valve failure        Learn More
7-1 or F7E1 Heating element doesn’t work        Learn More
7-2 or F7E2 Heating element won’t shut off        Learn More
8-1 or F8E1 Slow drain        Learn More
8-2 or F8E2 Drain pump electrical problem        Learn More
8-4 of F8E4 Drain pump motor failure        Learn More
9-1 or F9E1 Electronic control board can’t detect the position of the diverter disc        Learn More
9-2 or F9E2 Diverter motor is stuck on        Learn More
9-3 or F9E3 Diverter disc is missing        Learn More
9-4 or F9E4 Lower spray arm error        Learn More
10-1 or FAE1 Detergent dispenser failure        Learn More
10-3 or FAE3 Drying fan failure        Learn More
12-1 or FCE1 Communication failure between the electronic control board and Wi-Fi module        Learn More
12-2 or FCE2 No link to the wireless router        Learn More
12-3 or FCE3 No internet connection        Learn More
12-5 or FCE5 Wi-Fi antenna failure        Learn More

 

When it comes to resolving Jenn-Air dishwasher error codes, you need a team of experts with a proven track record. Appliance Repair Los Angeles boasts a team of skilled technicians, well-versed in the nuances of Jenn-Air appliances. With years of experience and a commitment to customer satisfaction, we are dedicated to restoring your dishwasher to its optimal functionality.

Don’t let Jenn-Air dishwasher error codes disrupt your kitchen routine. Reach out to Appliance Repair Los Angeles for prompt and reliable assistance. Call us at 323-792-1970 to schedule a service appointment with our skilled technicians.

Continue reading