Jenn-Air Dishwasher Error Code 9-2 or F9E2

If your Jenn-Air dishwasher is displaying the error code 9-2 or F9E2, it indicates a problem with the diverter motor. This issue can disrupt the normal operation of your dishwasher, but fear not – we’re here to guide you through the troubleshooting process.

Error Description:

The error message points to the diverter motor being stuck in the ‘on’ position. In simpler terms, the diverter, responsible for directing water flow during different stages of the wash cycle, is not functioning correctly.

Possible Cause:

The culprit here is often a defective diverter relay on the electronic control board. This relay is responsible for controlling the diverter motor, and when it malfunctions, the motor can get stuck in the ‘on’ position.

DIY Troubleshooting Steps:

1. Safety First: Before attempting any troubleshooting, ensure the dishwasher is unplugged to eliminate the risk of electric shock.
2. Access the Electronic Control Board: The electronic control board is usually located behind the dishwasher control panel. Refer to your dishwasher’s manual for guidance on accessing it.
3. Inspect for Damage: Carefully inspect the electronic control board for any visible signs of damage, such as burnt areas or loose connections. If you spot any issues, replacement may be necessary.
4. Test the Diverter Motor: If you’re comfortable with it, you can use a multimeter to test the diverter motor for continuity. If there’s no continuity, it indicates a problem with the motor itself, and replacement might be needed.
5. Replace the Electronic Control Board: If the diverter motor seems fine, the issue likely lies with the diverter relay on the electronic control board. Unplug the dishwasher, remove the faulty control board, and replace it with a new one. Be sure to follow the manufacturer’s guidelines for replacement.
6. Power On and Test: After replacement, power on the dishwasher and run a test cycle to ensure the error is resolved. If the error persists, it may be time to seek professional assistance.

Note: DIY troubleshooting is suitable for those with a good understanding of appliance repair. If at any point you feel uncertain or uncomfortable, it’s advisable to consult with a professional technician.

By following these steps, you can address the Jenn-Air dishwasher error code 9-2 or F9E2 related to the diverter motor being stuck on. Remember, safety is paramount, and if in doubt, seek professional help.