Jenn-Air Dishwasher Error Code 2-1 or F2E1

If your Jenn-Air dishwasher displays the error code 2-1 or F2E1, it indicates a problem with a stuck button on the user interface control. Here’s a detailed guide to help you troubleshoot and potentially resolve the issue on your own:

1. Identify Unresponsive Buttons:

Check all the buttons on the user interface control for responsiveness. If you find one or more buttons not working, it’s a clear sign that there’s a stuck button issue.

2. Disconnect Power:

Unplug the dishwasher to disconnect electrical power. This is a crucial safety step before proceeding with any further actions.

3. Disconnect User Interface Control Wire Harness:

Locate the user interface control wire harness. Disconnect it to isolate the user interface control from the rest of the dishwasher’s electrical system.

4. Reassemble with Wire Harness Disconnected:

Reassemble the dishwasher door with the user interface wire harness still disconnected. Don’t close the door at this point.

5. Plug in and Power Up:

Plug in the dishwasher and wait at least 7 seconds for the electronic control board to power up completely. This step helps to reset the system.

6. Close the Door:

After the electronic control board has powered up, close the dishwasher door. If the electronic control no longer detects stuck buttons with the user interface wire harness unplugged, it will initiate the drain pump.

7. Observe Drain Pump Operation:

Listen for the drain pump. If it runs, it indicates that the issue lies with the user interface control. In this case, consider replacing the user interface control.

8. No Drain Pump Operation:

If the drain pump doesn’t run even with the user interface wire harness unplugged, it suggests that the electronic control board still detects stuck buttons. In such a scenario, replacing the electronic control board is recommended.

By following these steps, you can systematically diagnose and address the error code 2-1 or F2E1 related to a stuck button on the user interface control of your Jenn-Air dishwasher. If the issue persists or seems too complex, it’s advisable to seek professional assistance.