Jenn-Air Dishwasher Error Code 12-3 or FCE3

Encountering Error Code 12-3 or FCE3 on your Jenn-Air dishwasher can be perplexing, but fear not – we’ve prepared a comprehensive guide to help you understand and resolve this issue. This error indicates that your wireless router isn’t connected to the internet. Here’s a step-by-step DIY troubleshooting process to get your dishwasher back on track:

1. Check Wireless Router Connection:

• Verify that your wireless router is powered on and functioning properly.
• Ensure that other devices connected to the same network are accessing the internet without issues.

2. Physical Inspection:

• Examine the physical connections of your router, ensuring that all cables are securely plugged in.
• If using Wi-Fi, make sure your dishwasher is within a reasonable range of the router to establish a stable connection.

3. Restart Your Router:

• Power off your wireless router and wait for at least 30 seconds.
• Turn the router back on and allow it to fully restart.
• Check if the internet connection is restored.

4. Reconnect Dishwasher to Wi-Fi:

• Access the dishwasher control panel and navigate to the wireless settings.
• Forget the current Wi-Fi network and reconnect by entering the correct credentials.
• Ensure that the password is accurate and the connection is established.

5. Router Settings:

• Log in to your router’s settings through a web browser.
• Verify that the router is configured to allow the dishwasher to connect.
• Check for any security settings or firewalls that may be blocking the connection.

6. Signal Interference:

• Identify and eliminate potential sources of interference, such as other electronic devices or thick walls between the dishwasher and the router.
• Consider changing the Wi-Fi channel on your router to minimize interference.

7. Firmware Updates:

• Check if your router’s firmware is up-to-date. If not, update it following the manufacturer’s instructions.
• Ensure that your dishwasher’s firmware is also updated, if applicable.

8. Contact Your Internet Service Provider (ISP):

• If the issue persists, contact your ISP to ensure there are no service interruptions or connectivity problems in your area.

By systematically following these steps, you can troubleshoot Error Code 12-3 or FCE3 on your Jenn-Air dishwasher. If the problem persists despite your DIY efforts, it may be advisable to consult a professional technician for further assistance. Remember, a stable internet connection is crucial for the optimal performance of smart appliances like your Jenn-Air dishwasher.