GE Washer Error Codes
When it comes to household appliances, General Electric (GE) is a brand that needs no introduction. Known for its commitment to innovation and reliability, GE washers have become a staple in many homes. However, even the most dependable appliances can encounter issues, and one common way they communicate these issues is through error codes.
At Appliance Repair Los Angeles, we specialize in diagnosing and resolving GE washer error codes. Whether you own a GE top-load, front-load, high-efficiency, or portable washer, our team of skilled technicians is here to assist you.
Don’t let GE washer error codes disrupt your laundry routine. Contact Appliance Repair Los Angeles at 323-792-1970 for prompt and professional assistance. We’re committed to keeping your GE washer in optimal working condition.
GE Washer Error Code: E38
When your GE washer displays error code E38, it’s signaling a problem related to the detergent or fabric softener dispenser. This error often occurs when the dispenser system is unable to move into its designated position. If you listen closely, you might even hear the dispenser system attempting to shift continuously before the code is finally displayed.
- Unplug the Washer: Your first action when encountering this error should be to unplug the washer. This ensures your safety during inspection and potential repairs.
- Inspect the Dispenser System: Examine the mechanical linkage on the dispenser housing. Look for any visible damage or obstruction that might be preventing the dispenser from moving into its proper position.
- Repair or Replace Damaged Parts: If you identify damaged components in the dispenser system, your best course of action is to repair or replace them. This might involve fixing misaligned or broken parts that hinder the dispenser’s movement.
- Clean and Maintain: Periodic cleaning and maintenance of the dispenser can prevent similar issues in the future. Ensure that there’s no residue or detergent buildup that could impede the dispenser’s functionality.
GE Washer Error Code: E31
When you see the E31 error code on your GE washer, it’s telling you that the machine is having trouble with draining water at the expected rate. This could lead to complications in the washing cycle and result in the water not draining properly.
- Check the Drain Trap: The first step in resolving the E31 error is to inspect the drain trap. This is a common point for clogs and blockages. To access the drain trap, follow these steps:
- Unplug the washer from the power source.
- Remove the lower front panel or access door, usually held in place with screws.
- Locate the drain trap, which is typically a white or black screw-off cap.
- Place a shallow pan or towel underneath to catch any water that may spill out.
- Carefully unscrew the drain trap cap. Be prepared for some water to drain out.
- Examine the trap for debris, foreign objects, or anything that might be obstructing the drain pump. Remove any obstructions and clean the trap thoroughly.
- Inspect the Drain Pump: After checking the drain trap, examine the drain pump for any foreign objects, clogs, or damage. Make sure the pump impeller is not obstructed and is functioning correctly.
- Verify Drain Hose: Ensure that the drain hose is not kinked, bent, or damaged in any way. A blocked or restricted hose can slow down the drainage process.
- Proper Installation: Confirm that the washer is correctly installed, with the drain hose not inserted too far into the standpipe. There should be an air gap to allow for proper drainage.
- Examine Water Pressure: In some cases, low water pressure can result in slow drainage. Check your water supply to ensure it’s adequate for the washer’s needs.
If you’ve followed these troubleshooting steps and the E31 error code persists, it’s a good idea to contact a professional appliance repair service. A technician can provide a more in-depth diagnosis and perform any necessary repairs, ensuring your GE washer is back to optimal functioning.
GE Washer Error Code: E30
When you see the E30 error code on your GE washer, it’s an indication that the control panel is having trouble receiving an electrical signal from the drain pump. This communication glitch can halt your washing cycle, leaving you wondering about the cause. Several factors can contribute to this error, and we’re here to help you troubleshoot each one.
- Check for Loose Connections: Start with the basics. Ensure that all electrical connections related to the drain pump are secure and properly connected. Loose or disconnected wires can disrupt the signal flow.
- Inspect for Blockages: Sometimes, debris and foreign objects can clog the drain pump or the drain hose. Inspect the pump and the hose for any obstructions that might impede the flow of water. Remove any debris you find.
- Evaluate the Drain Pump: If the connections and drain pathways are clear, focus your attention on the drain pump itself. It might be faulty or damaged. To test it, you can measure the electrical resistance of the pump’s coil. If the reading is significantly outside the specified range, it’s a strong indicator that the pump needs replacement.
- Check the Control Board: In some cases, the issue might lie with the control board. A malfunctioning control board can hinder communication between components. If you’ve ruled out other possibilities, consider having the control board examined by a professional technician.
GE Washer Error Code: E23
E23 is a code that indicates your GE washer has encountered a problem related to the flood protection drain. This mode activates when the washer is in a state without any shifts, and the control system suspects an overflow. This suspicion is based on monitoring the water level control input. However, before you jump into complex troubleshooting, it’s worth giving it another try. Sometimes, incorrect loads can trigger this error.
Faulty Water Valve: A malfunctioning water valve can lead to the E23 error. This valve controls the water flow into the washer, and if it’s not closing properly, water can continue to flow even when the washer is off.
Troubleshooting Steps:
- Reattempt the Load: As mentioned earlier, if you encounter the E23 error, consider reevaluating your load. An improper load distribution can trigger the error code.
- Check for Water Leakage: Inspect the area around the washer for any signs of water leakage. If you find water seeping into the washer when it’s turned off, it’s a strong indicator that the water valve is malfunctioning.
- Water Level Control Test: To confirm whether the water level control is at fault, you can perform a test. This involves accessing the GE Front loader service mode. Refer to your user manual for instructions on how to enter this mode and run the water level control test.
GE Washer Error Code: E22
Laundry day is a routine we all rely on, and when your trusty GE washer throws an error code like E22 on the display, it can be a minor disruption. Fortunately, with a little troubleshooting and the right guidance, you can resolve this issue and get your washer back to its efficient self.
When your GE washer displays the error code E22, it’s signaling an issue related to the water filling process during a wash cycle. This typically occurs when the washer has been attempting to fill with water for over 8 minutes without successful results. In response, the washer enters a pause state, and you’ll notice the lights flashing as a visual indicator of the problem.
Steps to Troubleshoot and Resolve E22 Error:
- Check Water Supply Valves: The first step is to ensure that the water supply valves are fully open. Sometimes, partially closed valves can restrict water flow, leading to the E22 error. Make sure these valves are completely open to allow proper water flow into the washer.
- Inspect Hose Strainers: If the issue persists, it’s time to delve a bit deeper. Turn off the water supply to the washer and disconnect the hoses from the back of the machine. Inside the hose connections, you’ll find strainers or filters. Over time, these filters can become clogged with debris, hindering water flow. If you find them blocked, clean them thoroughly.
- Consider Water Valve Replacement: If neither of the above steps resolves the issue, it may be necessary to replace the water valve in your GE washer. The water valve is responsible for controlling the flow of water into the machine, and a malfunction can trigger the E22 error.
GE Dryer Burning Smell
GE Dryer Lint Filter
Excessive lint build-up in the dryer can be a fire hazard. The element or burner can cause the lint to catch on fire. It is recommened to clean out the dryer and dryer venting at least once a year.
GE Dryer Drive Belt
A drive belt that is stretched, worn or frayed can slip producing a burning smell. If the belt is damaged also check that the drum and idler pulley turn freely.
GE Dryer Main Control Board
A dryer’s main control board controls the voltage being sent to all of the appliance’s electrical components. The board itself can become shorted and produce a burning smell. You should inspect the board for any burn marks or a shorted components and replace if necessary.
GE Dryer Blower Belt
Some dryer models use a belt to run the blower. If the blower gets stuck or the blower belt is worn, loose and slipping, it can produce a burning smell. Confirm the blower turns freely and replace the belt if needed.
GE Dryer Idler Pulley
The idler pulley keeps tension on the belt to prevent it from slipping. If the idler wheel is damaged or stops turning, the belt can slip on the drive pulley, producing a burning smell. If your idler pulley is damaged or doesn’t turn, you should replace it. Replacing the drive belt is also recommended.
GE Dryer Drive Motor
The drive motor spins the drum to rotate the clothes. If one of the drum supports or idler pulley is binding up, the motor may stop or strain to keep turning. Sometimes the motor itself can have bad bearings making the motor shaft hard to turn. When this happens, the windings can overheat causing an electrical burning smell. If the motor hums but won’t start, or the windings smell burnt, the motor will likely need to be replaced.
GE Dryer Drum Roller
If the smell coming from the dryer smells like burning rubber, it’s possible that a drum roller has worn out and the friction of the drum rubbing against the roller is producing the smell. Inspect the drum roller for wear and confirm the roller can spin freely. If one or more of the rollers are worn out, we recommend replacing all of the rollers at the same time as a preventative measure. (The axle can often be reused if it is in good condition. Clean the axle thoroughly before installing the new rollers.).
GE Dryer Drum Support Roller & Axle
If the smell coming from the dryer smells like burning rubber, it’s possible that a drum support roller and axle has worn out and the friction of the drum rubbing against the roller is producing the smell. Inspect the support roller and axle for wear and confirm the roller can spin freely. If one or more of the rollers are worn out, we recommend replacing all of the rollers at the same time as a preventative measure. (The axle can often be reused if it is in good condition. Clean the axle thoroughly before installing the new rollers.).
GE Dryer Control Board
The control board provides power to the various components of the dryer. If the control board receives a power surge, or a component fails, the control board can short-out causing a burning smell. Inspect the control board for burn marks. A burnt control board will need to be replaced.
GE Dryer Terminal Block
The terminal block connects the power cord to the dryer’s electrical wiring. If the connections on the terminal block were not tight the terminal connectors can get hot, producing a burning smell. Inspect the terminal block for burnt connectors. If the terminal block is badly burnt it will need to be replaced.
GE Dryer Timer
Contacts in the timer can become worn over time and fail to make good contact. When this happens, the contacts can overheat and arc, potentially producing a burning smell from the timer.
Excessive Lint in Dryer Cabinet
Over time lint will collect in the interior dryer cabinet, covering the dryer components. Lint that collects on the heater or burner assembly can ignite and cause a fire. Excessive lint can also cause other components like the motor, rollers and idler pulley to fail. The dryer cabinet should be checked and cleaned every 1 to 3 years depending on use.
Air Flow Problem
If the vent line is clogged or partially clogged, it will restrict the airflow through the dryer, substantially increasing the drying time and cabinet temperature and potentially causing a burning smell. To ensure proper dryer performance, you should clean your dryer’s venting system at least once per year.
GE Dryer Loud Vibration or Shaking
If your GE dryer is experiencing loud vibrations or shaking during operation, it can be a cause for concern and should be addressed promptly. Here are some common causes of this issue and some DIY solutions to help resolve it:
1. Leveling:
One of the most common reasons for a dryer to vibrate or shake excessively is improper leveling. If the dryer is not level, it can rock or vibrate during operation. Use a leveling tool to check if the dryer is sitting evenly on the floor. Adjust the leveling legs at the bottom of the dryer until it is stable and level.
2. Uneven Load:
Loading the dryer with an unevenly distributed or heavy load can cause imbalance, leading to vibrations and shaking. Ensure that the load is evenly distributed within the drum. Try to balance heavy items with lighter ones for a more even load. Overloading the dryer can also lead to similar issues, so avoid overloading it.
3. Unobstructed Airflow:
Restricted airflow due to lint buildup in the lint filter or dryer vent can cause the dryer to vibrate as it works harder to dry the clothes. Regularly clean the lint filter after each cycle and ensure that the dryer vent is free of lint or obstructions. Clean the dryer vent duct periodically to maintain proper airflow.
4. Drum Support Rollers:
Worn or damaged drum support rollers can result in noisy vibrations during operation. If the drum support rollers are damaged, they will need to be replaced. Refer to your dryer’s user manual for guidance on accessing and replacing these rollers. Ensure the dryer is disconnected from the power source before attempting this repair.
5. Blower Wheel:
A loose or damaged blower wheel can create vibrations and noise. Inspect the blower wheel for damage or debris. Tighten any loose parts or replace the blower wheel if necessary.
6. Leveling Pads and Floor Stability:
The floor underneath the dryer should be stable. If the floor is not solid or if the leveling pads are worn, it can lead to vibrations. Check the floor’s stability, and replace the leveling pads if they are worn or damaged. Consider placing an anti-vibration pad under the dryer to absorb vibrations.
7. Drum Belt:
A damaged or worn drum belt can cause the drum to wobble and create vibrations. If you suspect the drum belt is the issue, consult your user manual for guidance on inspecting and replacing the belt. Ensure the dryer is unplugged before attempting this repair.
If you’ve tried these DIY solutions and the problem persists or if you are uncomfortable making these repairs, it’s advisable to contact a professional appliance repair technician to diagnose and fix the issue. They can identify more complex problems and ensure that your GE dryer operates smoothly and quietly.
GE Dryer Timer or Control Panel Issues
If you’re experiencing timer or control panel issues with your GE dryer, you may want to attempt some DIY solutions before calling in a professional. Here are some steps you can take to troubleshoot and potentially resolve these problems:
1. Check for Power Supply Issues:
- Ensure that the dryer is properly plugged in and that the electrical outlet is working.
- Check the circuit breaker or fuse box to make sure the circuit is not tripped or a fuse is blown. Reset or replace as needed.
2. Reset the Dryer:
- Some control panel issues can be resolved by simply resetting the dryer. Unplug the dryer from the power source for a few minutes and then plug it back in. This may reset the control panel.
3. Examine the Control Lock Feature:
- Some GE dryers have a control lock feature to prevent accidental changes to settings. If your control panel is unresponsive, check if the control lock is enabled. Refer to your user manual on how to disable it.
4. Check for Error Codes:
- GE dryers may display error codes on the control panel. Consult your user manual to understand what these codes mean and how to address them.
5. Inspect for Loose Connections:
- Turn off the power to the dryer.
- Open the control panel or the back panel to access the control board and wires.
- Inspect for loose or disconnected wires. Reconnect any that may be loose.
6. Clean the Control Panel:
- Dust and debris can accumulate on the control panel over time, causing issues. Gently clean the control panel with a soft, damp cloth.
7. Test the Timer Knob:
- Sometimes, issues with the timer knob can make it difficult to set drying times. Check if the knob is broken or if it’s properly aligned with the control shaft.
8. Perform a Factory Reset (if applicable):
- Some GE dryers allow you to perform a factory reset. Refer to your user manual for instructions on how to do this.
9. Seek Online Resources:
- Look for online forums and support communities for your specific GE dryer model. Others who’ve experienced similar issues may have shared solutions.
If you’ve tried these DIY solutions and still can’t resolve the timer or control panel issues with your GE dryer, or if you are uncomfortable attempting these repairs on your own, it’s recommended to contact a professional appliance repair technician. They have the expertise to diagnose and fix more complex problems and ensure your dryer is functioning safely and effectively.
GE Dryer Drum Not Turning
If your dryer is not spinning, something is amiss. Fortunately, there’s a good chance this type of problem has a relatively straightforward fix—you may even be able to repair it yourself! If not, our factory-trained experts are only a call or click away. But first, let’s find out what may be behind the fact that your dryer drum is not turning.
1. DRIVE BELT
A worn, slipped, or broken drive belt creates a distinctive problem: the dryer motor will be humming as usual, but the drum won’t turn. Drive belt problems are also the most common reason a dryer won’t spin.
Try to turn the drum with your hand. If your belt is intact, the drum won’t move easily. If it has slipped or snapped, the drum will move fairly freely. Changing the belt takes a little DIY expertise because you’ll have to remove panels to access it, and work around other components that may be in the way.
2. DRUM ROLLERS
Most dryers are equipped with two drum support rollers—as well as accompanying axles, glides, and bearings—that allow the drum to spin as freely as possible, reducing strain on the dryer motor. When any of these parts fail, the motor (and belt) has to work much harder to turn the drum. It may be a good idea to replace all of these component parts when one has worn out.
3. DRYER MOTOR
If the lights are on but the drum isn’t turning and there’s no humming noise, there’s a good chance the dryer motor has given out. The good news is that this type of issue may rule out problems with the drive belt and rollers. On the other hand, installing a new dryer motor may take some significant appliance expertise.
In contrast, if the motor runs and the drum turns until it has to stop and change directions, the problem is more likely to be with the capacitor rather than the motor itself.
4. DOOR SWITCH
It’s a rare problem, but sometimes the door switch can become loose, which will prevent the dryer from doing anything. This is the result of the door being opened and closed thousands of times throughout the dryer’s lifespan. Using a multimeter, you should obtain a zero-ohm reading when the door is fully closed and locked.
