GE Washer Water Temperature Problems

GE Washer Water Temperature Problems

If you get cold water when you set the washer for a hot-wash load, first make sure the water heater is doing its job. (FYI, if the water is warm instead of hot, your ENERGY STAR washer is following Department of Energy standards that limit hot water to 85-95 degrees F for the Normal cycle.)

Check to see if hot and cold water supply hoses connected to the back of the washer are reversed. Connect the supply hoses properly if you find them reversed.

If the water heater is fine, the water supply hoses are connected properly and the water comes into the washer warm when you set it for cold, then the washing machine water temperature control may not be working. Washing machines have various water temperature controls. Some washers use switches and others use electronic control boards to control water temperature. If your washer uses a temperature selector switch, the switch may need replacing. If your washer uses an electronic temperature control board or the main control board controls water temperature, then you may need to replace the control board that controls water temperature.

The washer also won’t fill with the right temperature of water if the hot or cold valve on the water inlet valve assembly fails so replace the water inlet valve assembly if a valve fails.

GE Washer Spin Cycle Problems

This is the ultimate guide for how to fix a GE washer that is not spinning. Simply start at the top of this guide and work your way down until you find the cause of the problem and fix it.

Step 1 – Inspect the lid switch

The most common reason GE washers stop spinning is a faulty lid switch. The purpose of the switch is to monitor if your washer door is closed, so the main control board knows to let the washer cycle start.

This is how to inspect the lid switch:

Switch the washer off or unplug it.
Locate the lid switch (check your GE washer’s user manual if you’re not sure where it is).
Test the lid switch with a multimeter for continuity.
If the test shows the switch has continuity, it’s working correctly, and you can move on to step 2. If the switch doesn’t have continuity, replace it.
Once the new switch has been installed, check if your GE washer can now spin. If not, proceed to step 2.

Step 2 – Inspect the drive belt

The next step is to inspect the drive belt to see if it’s attached to your washer’s drum correctly.

Here’s how to check the drive belt:

Unplug your GE washer or switch the power off.
To access the drive belt, remove the top and side panels off your washing machine (consult your user manual for instructions on how to do this if you’re not sure).
Locate the drive belt and inspect it for any signs of wear and tear. Also, make sure it goes through the pulleys correctly.
If the drive belt or the pulleys are defective, replace them. If fine, move on to step 3.
Once the new drive belt and/or pulleys are installed, turn your washer on, turn it to a cycle, and check if it now spins. If not, proceed to step 3.

Step 3 – Inspect the motor coupling

The next step is to inspect the motor coupling and if defective replace it. The motor coupling connects the washing machine’s motor to the transmission so if it becomes defective your GE washing machine might not spin.

Here’s how to check the motor coupling:

Unplug your GE washer or switch the power off.
Locate the motor coupling (consult your user manual for instructions on how to do this if you’re not sure).
Inspect the motor coupling for any signs of wear and tear.
If the motor coupling is defective, replace it. If fine, move on to step 4.
Once the new motor coupling is installed, turn your washer on, turn it to a cycle, and check if it now spins. If not, proceed to step 4.

Step 4 – Inspect the door latch

The next step is to ensure the door latch is working correctly, and if not, replace it. Depending on your specific GE washer model, it will either have a mechanical door latch or an electric one.

Here’s how to inspect the door latch:

If you have a mechanical door latch, check if the washer door closes properly and the latch clicks into place. If not, it will need to be replaced. If the door does close correctly, move on to step 5.
If you have an electric door latch, turn the power off to your washer, locate the door latch and check it with a multimeter for continuity. If the switch has continuity, it’s working correctly, and you can proceed to step 5.
If you do replace the door latch, turn your washer back on and check if the problem has been solved. If not, proceed to step 5.

Step 5 – Inspect the motor control board

The next step is to inspect, and if necessary, replace the motor control board. When the motor control board stops working, the power supply to your GE washer is interrupted and your washer won’t be able to spin.

Here’s how to inspect the motor control board:

Turn the power off to your GE washer if you haven’t already.
Locate the motor control board (if you’re not sure of its location, check your user manual).
Once located, check the control board for any burned-out components. If damaged, replace it. If fine, proceed to step 6.
Once the new board has been installed, turn your washer on and see if it now spins. If not, proceed to step 6.

Step 6 – Inspect the clutch

The next step is to inspect, and if necessary, replace the clutch in your GE washer. The purpose of the clutch is to help the drum to spin around, so if it becomes defective, your washer won’t spin.

Here’s how to inspect the clutch:

Turn your GE washer onto a wash cycle.
When the washer starts up, check if the drum is rotating around. If not, this indicates the clutch has worn out and will need to be replaced. If the drum is rotating, proceed to step 7.
Once the new clutch has been installed, turn your washer back on and check if the problem has been solved. If not, proceed to step 7.

Step 7 – Inspect the rotor

The next step is to inspect, and if necessary, replace the rotor. The rotor is another component in your GE washer that helps it to spin, so if it becomes defective, your washer will stop spinning.

Here’s how to inspect the rotor:

Turn the power off to your GE washer.
Locate the rotor (consult your user manual if you’re not sure where it is).
Once located, inspect the rotor for any signs of damage. Pay special attention to the magnets on it as if these get damaged the whole unit will stop working.
If the rotor is fine, proceed to step 8. If damaged, replace it.
Once the new rotor has been installed, check if your GE washer now works. If not, proceed to step 8.

Step 8 – Inspect the stator

The next step in our guide for how to fix a GE washer not spinning is to inspect the stator. If it’s damaged, it will need to be replaced.

Here’s how to inspect the stator:

Ensure that the power to your GE washer is still switched off.
Locate the stator (check your user manual if you’re not sure where it is).
Inspect the windings on the stator for any signs of damage.
If damaged, replace the stator. If fine, proceed to step 9.
Once the new stator is installed, check if your GE washer can now spin. If not, proceed to step 9.

Step 9 – Inspect the drive motor

The final step is to inspect, and if necessary, replace the drive motor. The drive motor helps the drum to spin during a wash cycle so if it becomes faulty your washer will not be able to spin.

Here’s how to inspect the drive motor:

Ensure that the power to your GE washer is still switched off.
Locate the drive motor (check your user manual if you’re not sure where it is).
Once located, test the drive motor with a multimeter.
If the motor doesn’t have continuity, replace it.
If the motor does have continuity, turn the power to your washing machine back on and then turn it onto a cycle. If you can hear a humming sound coming from the motor, this also means it needs to be replaced.
Once the new motor has been installed, turn your washer back on and check if it can now spin.

GE Washer Vibration and Shaking

GE Washing Machine Drain Pump

If the washer is vibrating or shaking only during the drain cycle, it’s likely that the drain pump is partially obstructed or malfunctioning in some other way. You should inspect the pump for any debris lodged in the ports and replace the component if you suspect it is malfunctioning.

GE Washing Machine Shock Absorber

One or more of the shock absorbers might be broken or worn out. The shock absorbers dampen the vibration of the washer tub. If one or more of the shock absorbers are worn out, the washer will vibrate or shake. Sometimes, when a washer is moved to another location, the shock absorbers can separate. Check the shock absorbers to ensure that they are positioned correctly, and inspect them for damage and wear. If one or more of the shock absorbers are broken or worn out, we recommend replacing all of the shock absorbers as a preventative measure.

GE Washing Machine Suspension Rod

One or more of the suspension rods might be broken. The suspension rods help to dampen the movement of the washer tub. If one or more of the suspension rods are broken, the washer will vibrate or shake. To determine if the suspension rods are at fault, check the rods to determine if any of them are broken. If a suspension rod is broken, replace it.

GE Washing Machine Suspension Spring

One or more of the suspension springs might be broken. The suspension springs help to absorb the movement of the washer tub. If a suspension spring breaks, the tub might become unbalanced, causing it to shake and vibrate during operation. Inspect the suspension springs to determine if any of the springs are broken. If a suspension spring is broken, replace it.

GE Washing Machine Counter Balance Spring

One or more of the counterbalance springs might be broken. The counterbalance springs help to absorb the movement of the washer tub. If a spring breaks, the tub might become unbalanced, causing it to shake and vibrate during operation. Inspect the counterbalance springs to determine if any of the springs are broken. If a counterbalance spring is broken, replace it. Additionally, check the frame where the counterbalance springs are attached. If the frame is rusted, replace it.

GE Washing Machine Snubber Ring

The snubber ring dampens the vibration of the washer tub. If the snubber ring is cracked or worn out, the washer will vibrate or shake during operation. Inspect the snubber ring for damage. If the snubber ring is cracked or worn out, replace it.

GE Washing Machine Snubber Pad

The snubber pad dampens the vibration of the washer tub. If the snubber pad is worn out missing, or coated with a sticky substance (such as detergent, fabric softener, or transmission oil), the washer will vibrate or shake during operation. Inspect the snubber pad. If the snubber pad is worn out or missing, replace it.

Washer tub overloaded/unbalanced load

Too many items placed in the washer tub can put a strain on internal washer drive components resulting in vibration or shaking. Mixing heavy items (blankets, rugs) with lighter items (shirts, socks) can throw the tub off-balance when it spins, causing the appliance to vibrate and shake. Wash heavy items separately from light items and avoid overloading the tub by referring to the manufacturer’s recommended washing procedures

GE Washing Machine Inner Tub

The washing machine’s inner tub rotates within the outer tub during the wash and spin cycles. If the inner tub is loose or noisy when you try to rotate it with your hand, it’s possible the tub is damaged and will need to be replaced. Since this is not a common problem, you should first inspect the transmission and tub bearings to confirm those components are in good condition.

GE Washing Machine Balance Ring

The balance ring may have lost its fluid. The balance ring sits on top of the inner tub and helps to counter the force of the spin cycle. The balance ring is filled with fluid. This fluid helps to dampen the vibration of the washer. If this fluid leaks out of the balance ring, the washer tub will vibrate and shake during operation. Check the balance to determine if is still filled with fluid. If the balance ring is emptied of fluid, replace it.

GE Washing Machine Shock Dampening Device

The shock dampening device helps to absorb the movement of the washer tub as it spins. If the shock dampening device is broken, the tub might become unbalanced, causing it to shake and vibrate during the spin cycle. Inspect the shock dampening device to determine if is broken. If the shock dampening device is broken, replace it.

GE Washing Machine Rear Drum with Bearing

The rear drum has a bearing or bearings in it to keep the inner tub spinning smoothly. If the tub bearing system is defective the washer can develop a bad vibration. On some machines bearings are sold separately from the rear drum, however we recommend replacing both the outer drum and bearing as an assembly if the manufacturer offers the components together because removing and pressing in the new bearing can be exceptionally difficult. Be aware that replacing the outer tub and bearing is also not easy and can be very costly.

GE Washing Machine Basket Drive

The hub or basket drive sits on top of the transmission and engages with the inner tub. If the inner tub is vibrating or shaking, the hub teeth may be stripped. Alternatively, the drive block which engages with the hub teeth may be stripped. Inspect both the hub and the drive block. If the hub teeth and drive block are not worn out, the clutch pads on the basket drive are likely worn out. If the clutch pads are worn out, you must replace the basket drive.

GE Washing Machine Leveling Leg

Check to see if the washer is level, and adjust the leveling legs if necessary. Always lock the legs in place after adjustment to keep them from getting loose.

GE Washer Leaks and Water Overflow

GE Washing Machine Water Inlet Valve

Try shutting off power to the washer while the machine is filling with water. If the washer continues to fill with water even when it is not getting power, this indicates that the water inlet valve is defective. If the water inlet valve is defective, replace it.

GE Washing Machine Detergent Dispenser

Since most detergent dispensers use a water valve to flush the detergent or other additives into the washer, a leaking dispenser water valve can cause the washer to overflow. If water is constantly dripping or flowing into the dispenser and the water valves are part of the detergent dispenser the dispenser will need to be replaced.

GE Washing Machine Main Control Board

A dishwasher’s main control board provides power to nearly every electrical component in the dishwasher. If the control board continues to send power to the water inlet valve during the drain cycle, the dishwasher could overflow. While this is not that common of a problem, you can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the water inlet valve for incoming power during the dishwasher’s cycle.

Low Water Pressure from House Supply

The water pressure to the water inlet valve might be too low. The water inlet valve requires a minimum of 20 psi to shut off properly. If the water inlet valve does not get enough pressure, the valve may not close fully after the power is shut off. As a result, water can leak into the washer and cause it to overflow. If you have a whole house filter it may be clogged and the filter needs to be replaced. If the water pressure is low at all the faucets You may need to call your local water supplier to determine if the water pressure is sufficient.

GE Washing Machine Pressure Switch

The pressure switch shuts off power to the water inlet valve when the proper water level is reached. If the pressure switch fails, the water inlet valve will continue to fill the washer tub with water, causing the washer to overflow. Before replacing the pressure switch, check the air tube to the pressure switch to ensure that it is clear of debris and is not leaking.

GE Washing Machine Control Board

Since a washing machine control board provides voltage to nearly all of the washer’s electrical components, a board with a shorted component may send continuous voltage to the water inlet valve, causing the washer to overflow. You can inspect the board for signs of burning or a shorted-out component and use a multimeter to test the power output terminals on the board after reviewing the appliance’s wiring diagram. Some washing machine control boards will have a built-in pressure sensor used to determine how much water to allow into the tub. The control board pressure sensor monitors the amount of water entering the tub during the fill cycle and will shut off voltage to the water inlet valve when the water has reached the proper level. A defective control board pressure sensor may allow too much water to fill the tub resulting in the washer overflowing. You can use a multimeter to test for appropriate changes in electrical continuity to help determine if the component is defective.

GE Washer Noisy Operation

GE Washing Machine Tub Bearing

The tub bearing is mounted in the middle of the outer tub. The tub bearing helps to keep the inner tub spinning smoothly. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing both the outer tub and bearing as an assembly if the manufacturer offers the components together.

GE Washing Machine Tub Seal and Bearing Kit

The tub bearing is mounted in the middle of the outer tub. The tub bearing helps to keep the inner tub spinning smoothly. If the washer is noisy during the spin cycle or is leaking from the bottom of the tub near the transmission, the tub seal and bearing are likely defective. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing the outer tub and bearing at the same time.

GE Washing Machine Rear Drum with Bearing

The rear drum has a bearing or bearings in it to keep the inner tub spinning smoothly. If the tub bearing system is defective the washer can become very noisy. On some machines bearings are sold separately from the rear drum, however we recommend replacing both the outer drum and bearing as an assembly if the manufacturer offers the components together because removing and pressing in the new bearing can be exceptionally difficult. Be aware that replacing the outer tub and bearing is also not easy and can be very costly.

GE Washing Machine Bearing

Improperly balanced load

Confirm the load is balanced. If there are light items and heavy items in the same load the tub will spin out of balance. Wash items with aproximately the same weight together to better balance the load. One or two items will likey shift to one side and cause the tub to go out of balance. You may have to add more items to even out the load.

GE Washing Machine Drive Pulley

The drive pulley might be worn out, cracked, loose or bent. Remove the drive pulley and inspect it carefully. If the drive pulley is damaged or defective, replace it.

GE Washing Machine Shock Absorber

Many front-load washer tubs use shock absorbers to dampen tub movement during operation. If one of the shock absorbers becomes dislodged or breaks, the tub may begin shaking and hitting the sides of the washer cabinet, making a loud noise when the appliance is in the wash or spin cycle. It is recommended to replace all of the shock absorbers at the same time to reduce uneven wear.

GE Washing Machine Suspension Rod

A top-load washer tub is usually supported by four suspension rods. If one of the suspension rods becomes dislodged or breaks, the tub may begin shaking and hitting the sides of the washer cabinet, making a loud noise during operation. Suspension rods will often come in a set of four and it is recommended to replace all four of the rods at the same time to reduce uneven wear.

Foreign objects in the tub or pump

Foreign objects such as coins or safety pins may be in the tub or pump. Inspect the tub for foreign objects that may be rattling around. Most front-load washers have a cleanout to keep items from getting to the pump impeller. Check the cleanout if needed.

GE Washing Machine Motor Coupling

The motor coupling might have failed. The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.

GE Washing Machine Clutch

The clutch assembly makes the connection between the transmission and the inner tub. It helps the tub to gradually get up to the proper spin speed. As the clutch wears out over time, it may become loud during the spin cycle or just after the spin cycle finishes. The clutch is not repairable—if the clutch is worn out, replace it.

GE Washing Machine Drive Belt

The drive belt might be defective. Over time, the drive belt can dry or burn out and starts to crack. Eventually, a piece of the belt can break off, causing the belt to make a loud noise whenever the motor is running. To determine if the drive belt is broken, inspect the drive belt. If the drive belt is broken or damaged, replace it.

GE Washing Machine Shift Actuator

A shift actuator is the component used on top-load washers to change the tub rotation from agitate to spin. If the washer is making a loud noise during operation, you should inspect the shift actuator for wear, damage, or noise and replace if necessary.

GE Washing Machine Transmission

The washer transmission might be worn out or defective. Transmissions have gears in them that can fail causing the washer to to be noisy during operation. However, this is almost never the case. Before replacing the transmission, first check all of the other more commonly defective parts.

GE Washer Agitator Issues

01 – GE Washing Machine Agitator Repair Kit

If the washer won’t agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit.

02 – GE Washing Machine Drive Block or Bell

The drive block connects the washer transmission to the agitator. If the drive block is worn out, the transmission shaft will still move back and forth, but the agitator will only move slightly or will not move at all. Inspect the drive block for damage. If the drive block is worn out, stripped, or damaged, replace it.

03 – Lid Not Fully Closed

On most top load machines the washer will not agitate or spin without the lid being fully closed. Close the lid after loading the washer and ensure there are no obstructions.

04 – GE Washing Machine Motor Coupling

The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.

05 – GE Washing Machine Drive Belt

Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.

06 – Incoming Power Problem

Confirm the washer is plugged in and there is power at the wall receptacle. You can plug another small appliance into the recepticle to confirm there is power. If there is no power, confirm the circuit breaker has not tripped.

07 – GE Washing Machine Control Board

Since a washing machine control board provides voltage to nearly all of the washer’s electrical components, a faulty board may not be sending power to the drive motor during the wash cycle, resulting in the washer not agitating. If power is not reaching the drive motor, you should first confirm the lid or door switch test properly with a multimeter. If the lid or door switch is working properly, the control board is likely at fault. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance’s wiring diagram.

08 – GE Washing Machine Transmission

Remove the agitator or wash plate and observe if the agitator shaft turns during the wash cycle. If it doesn’t, the washer transmission might be worn out or defective. Transmissions have gears in them that can fail causing the washer to not agitate. However, this is almost never the case. Before replacing the transmission, first check all of the other components in this troubleshooting guide. If the motor is turning the transmission, but the washer won’t agitate, consider replacing the transmission.

09 – GE Washing Machine Motor Control Board

The motor control board provides power to the motor. If the motor control board is defective, the washer may not work properly or may not work at all. First, check the control board for burned out components. To determine if the motor control board is defective, ensure that the control board is providing power to the motor. If the control board has power, but is not providing power to the motor, replace it.

10 – GE Washing Machine Clutch

The washing machine’s clutch assembly makes the connection between the transmission and the inner tub to drive the agitator and spin the tub. Remove the agitator or wash plate and observe if the agitator shaft turns during the wash cycle. If it doesn’t, the clutch might be worn out or defective. Since the clutch is not repairable, you will need to install a new clutch or clutch band kit to fix the problem.

11 – GE Washing Machine Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

12 – GE Washing Machine Door Lock

The door lock secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the door lock is defective, the washer door will not latch properly. The door lock can fail either mechanically or electrically. Inspect the door lock for damage. If the door lock is damaged or does not latch properly, replace it. To determine if the door lock has failed electrically, use a multimeter to test each of the door lock switches for continuity.

13 – GE Washing Machine Main Control Board

Since a washing machine’s main control board provides voltage to nearly all of the washer’s electrical components, a faulty board may not be sending power to the drive motor during the wash cycle, resulting in the washer not agitating. If power is not reaching the drive motor, you should first confirm the lid or door switch test properly with a multimeter. If the lid or door switch is working properly, the control board is likely at fault. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance’s wiring diagram.

14 – GE Washing Machine Shift Actuator

A washing machine shift actuator is the component that causes the transmission to change between agitation and spinning modes. If the shift actuator is defective, the transmission may be stuck in the spin mode resulting in the washer not agitating. To help determine this, remove the agitator or wash plate and observe if the agitator shaft turns during the wash cycle. If it doesn’t, it’s possible the shift actuator is faulty.

GE Washer Electronic Control Board Malfunctions

The control board is the central control for all of your GE washer’s functions. The switches, dials, and knobs all connect to the control board. If it shorts out or gets damaged, your machine will start to lose functionality or will stop working entirely.

1. Unplug the washing machine.

This is the first step to any appliance repair project. Once you have identified what’s wrong with your washer, make sure you unplug it completely so you stay safe from electrical discharge and shock.

2. Disassemble the washer.

Pull the washer away from the wall. You only need enough room to slide the top access panel back. If you have room, try to pull the washer away from the wall as little as possible so you don’t have to detach the hoses or turn off the water.

Remove the three screws along the back edge of the top access panel and the three screws along the back of the trim next to the control panel. Then you can pull the top panel an inch back, which loosens the hold on the front trim piece. Carefully pry the trim free of the tabs and set it aside. Lift the top panel’s back edge up and then set the whole panel aside.

Remove the control panel next. To start, pull out the detergent drawer in the left-hand side and depress the clip at the back of the drawer so you can remove it entirely. Set it aside. Remove the screw next to the detergent drawer housing. Next, remove the screws along the back of the control panel console. Also, pry up the top edge of the console to loosen the control panel. Hold onto the control panel and press the two locking tabs on the back of the console inside the washer. Once it comes free, don’t pull it away or let it fall. Instead, tilt it down so you can start to unplug the wires.

You will need to disconnect all of the wire harnesses connected to the control panel. All you have to do is press down the tab on each plug. You don’t have to worry about mixing them up during reinstallation because each plug has a unique shape. However, if you’re nervous about working with wiring, take a picture from multiple angles so you have a visual guide of where each wire harness should go.

Once the control panel is completely detached from the washer, move it to a work surface. This is the part that houses the control board.

3. Remove the old control board.

Leave the control panel face down. Remove the screws along the perimeter of the control board. There should be four. Also, depress the locking tabs along the edge of the control board closest to the curving edge of the control panel. These can be difficult to reach, so use a flathead screwdriver to move the tabs. Pull the control board out and shift the control panel aside.

Flip the control board over. Take a picture of all the buttons of the front side of the control board so you have a visual guide during reinstallation. Then start removing all of the buttons and assemblies so you can move them over to the new part. They should be relatively loose, so don’t apply too much force on the thin plastic parts.

4. Install the new control board.

Before you put the new control board part in the control panel console, install all of the buttons you removed from the old part. The longer assemblies will often have hooks that need to be slid into the cutouts on the control board to provide extra stability. Make sure each of the buttons is installed so they match the picture guide.

Once the buttons are all in place, pick up the control board and tilt it so it’s almost perpendicular to the ground. Line up the control board’s shaft with the hole in the control panel. As you do so, wiggle the knob a bit so the shaft aligns with the hole and snaps completely into place. The control panel helps hold the buttons in place, but if you tilt the control board too far forward during this step, some of the buttons may come loose. if anything falls out of place, just reinsert the hooks and try again.

Once the control board shaft is in place, carefully keep both pieces held together and set the control panel face down. Now you can lock the two pieces together by gently pressing the three locking tabs into place and retightening the four screws around the edge of the control board.

5. Reassemble the washer.

First, orient the control board assembly next to the top of the front of the washer so the curved edge is closest to the machine. Start plugging the wire harnesses into the control board by following the picture guide or by matching each wire harness to the correct plug.

Next, tilt the control panel back up so it’s flush with the top front of the washer, and make sure none of the wires get pinched. Slide the tabs along the bottom into the slots on the right corner, and snap the control panel into place. After that, retighten the screw that sits next to the detergent drawer housing. Also, retighten the screws along the back of the control panel. Then slide the detergent drawer into place and reattach the top access panel. If you look at the bottom of the top access panel, you’ll notice slots for the circular pins along the rail. The pins need to go through the larger end of the cutout so the panel lies flat and then, when you slide the panel forward, lock into place against the smaller portion of the cutout.

To do this, set the top access panel carefully on top of the frame and the pins. It should hand approximately an inch off the back. Before you slide the panel forward, press the trim into place on the three locking tabs. Then slide the panel forward and add back all six screws to hold it in place.

Push your washer back into place and plug it in. Follow the guide that came with the control board to program the washer. Each model has a slightly different step. Once your washer has been programmed, it’s ready to start a new cycle.

GE Washer Drainage Problems

A washer filled with soaking wet clothes and a puddle of water is not how a typical wash cycle should end. How do you fix a washing machine that won’t drain? First, check the drain hose for kinks or clogs that can block water flow. If the hose isn’t kinked, disconnect it to look for clogs that can prevent water from draining. Troubleshoot more common reasons for a GE washer not draining and how to solve the problem.

4 Common Reasons For A GE Washer Not Draining

A GE washer not draining has many potential causes, but there are usually several that are the most likely. We’ll detail how each can result in draining problems, pinpoint the right solution, and provide helpful tips to avoid future drainage issues.

#1. Kinked Or Clogged Drain Hose

A washer’s drain hose carries water out of the washing machine after it’s used. If the hose is kinked or clogged, water won’t be able to flow when the machine is draining. Locate the hose on the back of the machine and inspect it for kinks, gently straightening out the hose if necessary.

If there are no visible kinks, check the hose for clogs by disconnecting it from the drainpipe and placing it in an empty bucket. If water flows freely, there likely isn’t a clog. If the water flow is restricted, look inside the hose and remove any visible clogs. You may also have to disconnect the hose from the washer to reach the blockage. If the clog can’t be accessed, the hose needs to be replaced.

#2. Dirty Coin Trap Or Pump Filter

Many washers have a coin trap or pump filter that screens out debris before water is drained, preventing it from clogging the drain pump. If this trap or filter isn’t cleaned periodically, it can become clogged, resulting in a washing machine not draining completely.

Refer to your user manual to determine the location of your washer’s coin trap or pump filter. Most are located behind a small door on the front right corner of the machine. Open the door, and twist the filter to remove it. Dispose of any debris, rinse the filter, and wipe down the filter housing before replacing it and closing the door.

#3. Blocked Drain Pump

Even with a coin trap or pump filter, small articles of clothing or debris can reach the drain pump and create a blockage. When this happens, you’ll find your GE washer won’t drain just hums as the pump works to remove water unsuccessfully.

To inspect the pump for blockages, first check your user manual to determine how to access the drain pump on your model machine. If there are no visible obstructions but the pump still hums or operates loudly, it may require a professional replacement.

#4. Faulty Lid Switch

In top load washers, the lid switch is an electrical component that signals the washer when the lid is closed, enabling a wash cycle to start. If the lid isn’t closed or the switch is faulty, you’ll find your GE washer not draining or spinning after filling with water.

Multimeter testing of the switch can confirm that it’s faulty. If the switch has no continuity, it needs to be replaced.

Tips To Prevent Draining Problems

Many draining problems can be avoided with proper maintenance, use, and care.

Here’s how to prevent issues from a GE washer not draining:

Check clothing pockets: When loading your machine, always check clothing pockets and remove any foreign objects that can cause a blockage.
Clean washer regularly: Clean a washing machine on a monthly basis with a commercial tub cleaner or baking soda and vinegar. Wipe down the gasket on front load washers as well. This can prevent an accumulation of dirt and debris that can cause clogs.
Empty coin trap or pump filter: When you clean the washer, empty the pump filter as well to remove any dirt or blockages.
Always use HE detergent for HE machines: Using regular detergent in an HE washer creates excess suds, leaving behind a residue that can cause clogs.

GE Washer Drum Not Spinning

Step 1 – Inspect the lid switch

This is how to inspect the lid switch:

Switch the washer off or unplug it.
Locate the lid switch (check your GE washer’s user manual if you’re not sure where it is).
Test the lid switch with a multimeter for continuity.
If the test shows the switch has continuity, it’s working correctly, and you can move on to step 2. If the switch doesn’t have continuity, replace it.
Once the new switch has been installed, check if your GE washer can now spin. If not, proceed to step 2.

Step 2 – Inspect the drive belt

The next step is to inspect the drive belt to see if it’s attached to your washer’s drum correctly.

Here’s how to check the drive belt:

Unplug your GE washer or switch the power off.
To access the drive belt, remove the top and side panels off your washing machine (consult your user manual for instructions on how to do this if you’re not sure).
Locate the drive belt and inspect it for any signs of wear and tear. Also, make sure it goes through the pulleys correctly.
If the drive belt or the pulleys are defective, replace them. If fine, move on to step 3.
Once the new drive belt and/or pulleys are installed, turn your washer on, turn it to a cycle, and check if it now spins. If not, proceed to step 3.

Step 3 – Inspect the motor coupling

Here’s how to check the motor coupling:

Unplug your GE washer or switch the power off.
Locate the motor coupling (consult your user manual for instructions on how to do this if you’re not sure).
Inspect the motor coupling for any signs of wear and tear.
If the motor coupling is defective, replace it. If fine, move on to step 4.
Once the new motor coupling is installed, turn your washer on, turn it to a cycle, and check if it now spins. If not, proceed to step 4.

Step 4 – Inspect the door latch

The next step is to ensure the door latch is working correctly, and if not, replace it. Depending on your specific GE washer model, it will either have a mechanical door latch or an electric one.

Here’s how to inspect the door latch:

If you have a mechanical door latch, check if the washer door closes properly and the latch clicks into place. If not, it will need to be replaced. If the door does close correctly, move on to step 5.
If you have an electric door latch, turn the power off to your washer, locate the door latch and check it with a multimeter for continuity. If the switch has continuity, it’s working correctly, and you can proceed to step 5.
If you do replace the door latch, turn your washer back on and check if the problem has been solved. If not, proceed to step 5.

Step 5 – Inspect the motor control board

Here’s how to inspect the motor control board:

Turn the power off to your GE washer if you haven’t already.
Locate the motor control board (if you’re not sure of its location, check your user manual).
Once located, check the control board for any burned-out components. If damaged, replace it. If fine, proceed to step 6.
Once the new board has been installed, turn your washer on and see if it now spins. If not, proceed to step 6.

Step 6 – Inspect the clutch

Here’s how to inspect the clutch:

Turn your GE washer onto a wash cycle.
When the washer starts up, check if the drum is rotating around. If not, this indicates the clutch has worn out and will need to be replaced. If the drum is rotating, proceed to step 7.
Once the new clutch has been installed, turn your washer back on and check if the problem has been solved. If not, proceed to step 7.

Step 7 – Inspect the rotor

The next step is to inspect, and if necessary, replace the rotor. The rotor is another component in your GE washer that helps it to spin, so if it becomes defective, your washer will stop spinning.

Here’s how to inspect the rotor:

Turn the power off to your GE washer.
Locate the rotor (consult your user manual if you’re not sure where it is).
Once located, inspect the rotor for any signs of damage. Pay special attention to the magnets on it as if these get damaged the whole unit will stop working.
If the rotor is fine, proceed to step 8. If damaged, replace it.
Once the new rotor has been installed, check if your GE washer now works. If not, proceed to step 8.

Step 8 – Inspect the stator

The next step in our guide for how to fix a GE washer not spinning is to inspect the stator. If it’s damaged, it will need to be replaced.

Here’s how to inspect the stator:

Ensure that the power to your GE washer is still switched off.
Locate the stator (check your user manual if you’re not sure where it is).
Inspect the windings on the stator for any signs of damage.
If damaged, replace the stator. If fine, proceed to step 9.
Once the new stator is installed, check if your GE washer can now spin. If not, proceed to step 9.

Step 9 – Inspect the drive motor

The final step is to inspect, and if necessary, replace the drive motor. The drive motor helps the drum to spin during a wash cycle so if it becomes faulty your washer will not be able to spin.

Here’s how to inspect the drive motor:

Ensure that the power to your GE washer is still switched off.
Locate the drive motor (check your user manual if you’re not sure where it is).
Once located, test the drive motor with a multimeter.
If the motor doesn’t have continuity, replace it.
If the motor does have continuity, turn the power to your washing machine back on and then turn it onto a cycle. If you can hear a humming sound coming from the motor, this also means it needs to be replaced.
Once the new motor has been installed, turn your washer back on and check if it can now spin.

GE Washer Error Code: E71

GE Washer Error Code: E71

Your laundry day plans can come to a halt when an error code like E71 appears on your GE washer’s display. But fear not, as we’re here to help you decode this error and get your washing machine back in action.

GE washer error code E71 signals a problem related to the control panel. This code suggests that the control board is experiencing issues, which can disrupt the normal operation of the washer. When you encounter this code, it’s essential to address it promptly to prevent any further complications.

Unplug the Washer: The initial step is to unplug the washer from the power source. Allow it to remain unplugged for approximately 3 minutes. This helps in resetting the control board, which can sometimes resolve minor glitches.
Plug the Washer Back In: After the brief waiting period, plug the washer back in and power it on. Check if the E71 error code reappears. In some cases, the reset may successfully eliminate the error, allowing you to resume using your washer as usual.
Replacement of Control Panel: If the error code persists even after resetting the control board, it may be time to consider replacing the control panel. The control panel is a crucial component that allows you to interact with the washer and select various settings. A malfunction in this part can lead to error codes like E71.