GE Washer Error Code: E38

When your GE washer displays error code E38, it’s signaling a problem related to the detergent or fabric softener dispenser. This error often occurs when the dispenser system is unable to move into its designated position. If you listen closely, you might even hear the dispenser system attempting to shift continuously before the code is finally displayed.

1. Unplug the Washer: Your first action when encountering this error should be to unplug the washer. This ensures your safety during inspection and potential repairs.
2. Inspect the Dispenser System: Examine the mechanical linkage on the dispenser housing. Look for any visible damage or obstruction that might be preventing the dispenser from moving into its proper position.
3. Repair or Replace Damaged Parts: If you identify damaged components in the dispenser system, your best course of action is to repair or replace them. This might involve fixing misaligned or broken parts that hinder the dispenser’s movement.
4. Clean and Maintain: Periodic cleaning and maintenance of the dispenser can prevent similar issues in the future. Ensure that there’s no residue or detergent buildup that could impede the dispenser’s functionality.