GE Washer Error Code: E31

When you see the E31 error code on your GE washer, it’s telling you that the machine is having trouble with draining water at the expected rate. This could lead to complications in the washing cycle and result in the water not draining properly.

1. Check the Drain Trap: The first step in resolving the E31 error is to inspect the drain trap. This is a common point for clogs and blockages. To access the drain trap, follow these steps:
   • Unplug the washer from the power source.
   • Remove the lower front panel or access door, usually held in place with screws.
   • Locate the drain trap, which is typically a white or black screw-off cap.
   • Place a shallow pan or towel underneath to catch any water that may spill out.
   • Carefully unscrew the drain trap cap. Be prepared for some water to drain out.
   • Examine the trap for debris, foreign objects, or anything that might be obstructing the drain pump. Remove any obstructions and clean the trap thoroughly.
2. Inspect the Drain Pump: After checking the drain trap, examine the drain pump for any foreign objects, clogs, or damage. Make sure the pump impeller is not obstructed and is functioning correctly.
3. Verify Drain Hose: Ensure that the drain hose is not kinked, bent, or damaged in any way. A blocked or restricted hose can slow down the drainage process.
4. Proper Installation: Confirm that the washer is correctly installed, with the drain hose not inserted too far into the standpipe. There should be an air gap to allow for proper drainage.
5. Examine Water Pressure: In some cases, low water pressure can result in slow drainage. Check your water supply to ensure it’s adequate for the washer’s needs.

If you’ve followed these troubleshooting steps and the E31 error code persists, it’s a good idea to contact a professional appliance repair service. A technician can provide a more in-depth diagnosis and perform any necessary repairs, ensuring your GE washer is back to optimal functioning.