Call (323) 792-1970
Customer service:    323-792-1970
Schedule Appointment
Bertazzoni Refrigerator Major Issues

Bertazzoni refrigerator water dispenser does not work

The “Water Dispenser Not Working” error code on a Bertazzoni refrigerator indicates that the water dispenser is not dispensing water.

There are a few possible causes of this error, including:

  • Water supply line not connected properly
  • Water supply valve closed
  • Water line obstructed
  • Water filter or dust-proof cap not in place

To troubleshoot the “Water Dispenser Not Working” error, follow these steps:

  1. Check the water supply line. Make sure that the water supply line is securely connected to the refrigerator and to the water supply.
  2. Check the water supply valve. Make sure that the water supply valve is open.
  3. Check the water line for obstructions. Use a flashlight to look for any obstructions in the water line, such as kinks or bends.
  4. Check the water filter or dust-proof cap. Make sure that the water filter or dust-proof cap is in place.

Additional tips

  • If the water dispenser is not used for an extended period of time, the water may freeze and block the water line. To prevent this, turn on the water dispenser for a few seconds every few weeks.
  • If you have recently moved, make sure that the water supply line is properly connected.
  • If you have pets, make sure that they have not chewed on the water supply line.

If you have followed all of the steps above and the water dispenser is still not working, you may need to contact a qualified refrigerator repair technician.

Here are some additional details about each of the possible causes of the “Water Dispenser Not Working” error:

Water supply line not connected properly

The water supply line should be securely connected to the refrigerator and to the water supply. If the water supply line is not connected properly, the water will not be able to flow to the water dispenser.

To check the water supply line, follow these steps:

  1. Disconnect the water supply line from the refrigerator.
  2. Inspect the water supply line for any damage.
  3. If the water supply line is damaged, replace it.
  4. Reattach the water supply line to the refrigerator.

Water supply valve closed

The water supply valve should be open to allow water to flow to the water dispenser. If the water supply valve is closed, the water will not be able to flow to the water dispenser.

To check the water supply valve, follow these steps:

  1. Find the water supply valve.
  2. Turn the water supply valve to the open position.
  3. Check to see if water is flowing from the water dispenser.

Water line obstructed

The water line should be free of obstructions to allow water to flow to the water dispenser. If the water line is obstructed, the water will not be able to flow to the water dispenser.

To check the water line for obstructions, follow these steps:

  1. Use a flashlight to look for any obstructions in the water line, such as kinks or bends.
  2. If you find an obstruction, try to remove it.
  3. If you cannot remove the obstruction, you may need to replace the water line.

Water filter or dust-proof cap not in place

The water filter or dust-proof cap should be in place to prevent contaminants from entering the water dispenser. If the water filter or dust-proof cap is not in place, the water may be contaminated.

To check the water filter or dust-proof cap, follow these steps:

  1. Make sure that the water filter or dust-proof cap is properly installed.
  2. If the water filter or dust-proof cap is not installed properly, install it correctly.

Schedule Appointment